Jenai Rogers
Warren,OH
Summary
Seasoned Medical Assistant with a proven track record at Akron Children's Hospital, showcasing expertise in patient history documentation and exceptional administrative processes. Demonstrated ability to enhance patient flow and maintain meticulous inventory, complemented by a strong foundation in medical equipment operation and a commitment to superior patient care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Akron Children's Hospital
Warren, OH
01.2020 - Current
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Organized charts, documents and supplies to maintain team productivity.
Medical assistant externship
Dr. Naddour
Warren, Ohio
08.2019 - 09.2019
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Server
Cedar Point - Melt
Sandusky, Ohio
04.2018 - 10.2018
- Cross-trained and coordinated scheduling with team members to ensure seamless service
- Followed procedures for safe food preparation, assembly, and presentation
- Mastered point-of-service (POS) computer system for automated order taking
- Maintained high standards of customer service during high-volume, fast-paced operations
- Built and maintained internal and external customer satisfaction
- Organized and cleaned restaurant during downtime; maintain a sanitized work environment at all times
- Maintained working knowledge of restaurant
- ServSafe certificated
- Part of the highest selling restaurant
Server
Olive Garden
Niles, Ohio
10.2017 - 04.2018
- Identified and assessed customers' needs to achieve satisfaction
- Provided accurate product information
- Resolved complaints promptly and professionally
- Built loyal clientele through friendly interactions and consistent appreciation
- Mastered point-of-service (POS) computer system for automated order taking
Server
Cedar Point - Melt
Sandusky, Ohio
05.2017 - 08.2017
- Generated sales leads
- Followed procedures for safe food preparation, assembly, and presentation
- Handled currency and credit transactions quickly and accurately
- Mastered point-of-service (POS) computer system for automated order taking
- Communicated clearly and positively with coworkers and management
Education
Medical Assisting - Clerical skills, Vital signs, EKG's, Injections, Blood draws
Ross Medical Education Center
Niles, Ohio07.2019
High School Diploma -
Warren G Harding High School
Warren, Ohio05.2014
Skills
- Patient History Documentation
- Insurance coding
- Administrative Processes
- Monitoring Vital Signs
- Conducting Basic Urinalysis
- Urine Dipstick Analysis
- Capillary Blood Testing
- EKG electrode placement
- Inventory management
- Medical equipment operation
Certification
- CPR, 2025, RQI every 3 months
- ServSafe, Sandusky, Ohio, 05/01/17, 05/01/20, Food and beverage safety training, administered by the National Restaurant Association.
Timeline
Medical Assistant
Akron Children's Hospital
01.2020 - Current
Medical assistant externship
Dr. Naddour
08.2019 - 09.2019
Server
Cedar Point - Melt
04.2018 - 10.2018
Server
Olive Garden
10.2017 - 04.2018
Server
Cedar Point - Melt
05.2017 - 08.2017
Medical Assisting - Clerical skills, Vital signs, EKG's, Injections, Blood draws
Ross Medical Education Center
High School Diploma -
Warren G Harding High School