Find a position that uses my current skills while allowing me room for growth and new opportunity.
Overview
17
17
years of professional experience
Work History
Medical Device Technician
Lifeline Medical Alert
Santa Cruz, California
01.2024 - Current
Coordinate patients scheduling for Santa Cruz and Monterey County
In home appointment visits with elderly clients
Troubleshot medical alert devices for functionality and reliability.
Conducted routine maintenance on alert systems to ensure optimal performance.
Covid 19 Tester Technician
Inspire Diagnostics
Santa Cruz, US
08.2020 - 08.2022
Travel to different school sites
Perform 2 test models on patients Antigen Nasal Swab and PCR Nasal swab.
Assist at covid drive thru sites
Input Antigen results into the system.
Report daily testing count.
ASSISTANT MANAGER
VICTORIAS SECRET
06.2011 - 03.2019
Assuring high levels of customer service, coaching and training.
Opening and closing procedures, balance cash drawers, bank deposits and meeting daily metrics.
Consistently reaching daily, weekly, monthly goals through motivation and communication.
RECEPTIONIST
TECHNIQUE BEAN BAG
01.2009 - 01.2011
Answer multi-line phone system in a polite and organized manner, maintain high level of customer service with each client.
Processing online orders, refunds and payments, supporting other office duties such as filing.
Education
HIGH SCHOOL DIPLOMA -
WATSONVILLE HIGH SCHOOL
Skills
Certified HIPAA professional
American Red Cross CPR certification
Schedule coordinator
Supervising experience
Cash deposits
POS system
Additional Information
Customer Service, Basic office skills, MS Word, Outlook, POS System, Multi-line phone system, Cash handling, Train new employees, Ability to resolve complaints independently, Ability to remain calm during stressful situations