Summary
Overview
Work History
Education
Skills
Additional Information
Personal Information
Timeline
Generic

Jenal Vidales

Freedom,CA

Summary

Find a position that uses my current skills while allowing me room for growth and new opportunity.

Overview

17
17
years of professional experience

Work History

Medical Device Technician

Lifeline Medical Alert
Santa Cruz, California
01.2024 - Current
  • Coordinate patients scheduling for Santa Cruz and Monterey County
  • In home appointment visits with elderly clients
  • Troubleshot medical alert devices for functionality and reliability.
  • Conducted routine maintenance on alert systems to ensure optimal performance.

Covid 19 Tester Technician

Inspire Diagnostics
Santa Cruz, US
08.2020 - 08.2022
  • Travel to different school sites
  • Perform 2 test models on patients Antigen Nasal Swab and PCR Nasal swab.
  • Assist at covid drive thru sites
  • Input Antigen results into the system.
  • Report daily testing count.

ASSISTANT MANAGER

VICTORIAS SECRET
06.2011 - 03.2019
  • Assuring high levels of customer service, coaching and training.
  • Opening and closing procedures, balance cash drawers, bank deposits and meeting daily metrics.
  • Consistently reaching daily, weekly, monthly goals through motivation and communication.

RECEPTIONIST

TECHNIQUE BEAN BAG
01.2009 - 01.2011
  • Answer multi-line phone system in a polite and organized manner, maintain high level of customer service with each client.
  • Processing online orders, refunds and payments, supporting other office duties such as filing.

Education

HIGH SCHOOL DIPLOMA -

WATSONVILLE HIGH SCHOOL

Skills

  • Certified HIPAA professional
  • American Red Cross CPR certification
  • Schedule coordinator
  • Supervising experience
  • Cash deposits
  • POS system

Additional Information

Customer Service, Basic office skills, MS Word, Outlook, POS System, Multi-line phone system, Cash handling, Train new employees, Ability to resolve complaints independently, Ability to remain calm during stressful situations

Personal Information

Authorized To Work: US

Timeline

Medical Device Technician

Lifeline Medical Alert
01.2024 - Current

Covid 19 Tester Technician

Inspire Diagnostics
08.2020 - 08.2022

ASSISTANT MANAGER

VICTORIAS SECRET
06.2011 - 03.2019

RECEPTIONIST

TECHNIQUE BEAN BAG
01.2009 - 01.2011

HIGH SCHOOL DIPLOMA -

WATSONVILLE HIGH SCHOOL
Jenal Vidales