Exceptional leader talented with strong organizational skills, self-motivated, and detail-oriented. Technically-savvy with outstanding relationship building, training and presentation skills.
Overview
12
12
years of professional experience
Work History
Child Care Provider
Self
09.2018 - Current
Organized activities that enhanced children's physical, emotional and social well-being
Worked with parents to develop and implement discipline programs to promote positive behavior
Hired and supervised training of over multiple employees
Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs
Maintained up-to-date administrative records to monitor operational conditions
Collections Manager
Check Recovery Solutions
09.2017 - 07.2018
Documented interactions in computer database and updated information.
Contacted customers to discuss late payments and options for remitting amounts due.
Reviewed, researched and corrected discrepancies and customer concerns.
Worked with legal resources and recovery teams to manage default issues.
Generated and distributed current statements to customers.
Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
Set up and updated customer accounts with interactions, payments and personal information.
Family Support Worker
St. Francis Community Services
11.2016 - 07.2017
Provided the tools for clients and their families to communicate better, and negotiate issues for improved family relationships
Assisted the clients to better understand their role as a parent, focusing on developing skills to nurture and guide their children
Attended all program staff meetings, treatment reviews, IEPs and other agency meetings as necessary
Attended case conference, supervision, departmental, and outside meetings and trainings as requested
Collaborated with other area service providers
Maintained accurate records and reports regarding the patients' histories and progress, services provided, and other required information
Para
DSNWK
08.2016 - 08.2017
Gave one-on-one attention to students, while maintaining overall focus on the entire group.
Communicated nonverbally with individuals to provide them with comfort, encouragement and positive reinforcement.
Collaborated with community resources to provide resources to help individuals achieve goals.
Provided and tracked available community services to individuals.
Advocated and assisted individuals with disabilities to include skill building on behavior, physical, emotional, and social levels and maintained record of progress.
Personal Banker
Equity Bank
10.2015 - 05.2016
Originated, reviewed, processed, closed and administered customer loan proposals.
Submitted loan applications to loan underwriter for verification and recommendation.
Maintained confidentiality of bank records and client information.
Maintained friendly and professional customer interactions.
Courier/File Clerk
Martin Pringle, Attorney's At Law
08.2015 - 10.2015
Stocked and maintained all supply rooms and lounges
Build exhibit folders and various copying
Delivered documents to court houses
Teller
Central National Bank
05.2014 - 05.2015
Executed customer transactions, including deposits, withdrawals, money orders and checks.
Executed wire transfers, stop payments and account transfers.
Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
Paraeducator
NCKSEC
08.2013 - 03.2014
Tailored lesson plans for students with emotional and cognitive disabilities.
Responsible for clerical detail and documentation for resources provided.
Prepared instruction materials, including making copies, constructing bulletin boards and setting up work areas.
Instructed students with disabilities, including Cerebral Palsy, Learning disabilities, and behavior diagnosis.
Senior Case Manager/Options Counselor at Northwest Kansas Area Agency on AgingSenior Case Manager/Options Counselor at Northwest Kansas Area Agency on Aging