Jendi Quibal
Lombard,IL
Summary
Dedicated service professional with over 6 years of experience in high-volume customer-facing roles and personalized caregiving. Combines a background in avation operations as a Baggage Service Agent with a proven ability to ensure the safety and comfort of other. Skilled in conflict resolution and efficient task management in fast paced environments, I am eager to leverage my strong communication skills and safety-first mindset to provide exceptional care.
Overview
9
9
years of professional experience
1
1
Language
Work History
Baggage Service Agent
Prospect Airport Prospect
12.2025 - 03.2026
- Managed high-stress situations calmly, addressing passenger concerns quickly while maintaining a professional demeanor.
- Demonstrated strong attention to detail when verifying passenger identification and matching checked luggage to corresponding flights accurately.
- Continuously updated knowledge of airline policies and airport procedures to ensure full compliance in all aspects of baggage handling duties.
- Contributed to a positive work environment by supporting colleagues during peak travel times and heavy workload periods.
Caregiver
Alternative Home Care
01.2023 - 12.2025
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
- Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Warehouse Worker
Amazon
10.2021 - 02.2022
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Cashier
The Bakehouse
01.2017 - 05.2020
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Associate of Science -
College of DuPage
Glen Ellyn, IL 05.2001 -
High School Diploma -
Willowbrook High School
Villa Park, IL05-2020
Skills
Conflict mediation
Time management
Data entry proficiency
Passenger assistance
Timeline
Baggage Service Agent
Prospect Airport Prospect
12.2025 - 03.2026
Caregiver
Alternative Home Care
01.2023 - 12.2025
Warehouse Worker
Amazon
10.2021 - 02.2022
Cashier
The Bakehouse
01.2017 - 05.2020
Associate of Science -
College of DuPage
05.2001 -
High School Diploma -
Willowbrook High School