Jenée Armstrong
Jacksonville,NC
Summary
Seasoned real estate broker with a solid background in residential sales, military relocation, distressed properties, new construction and investment property sales. Skilled in negotiation, client relationship management, and market analysis, leading to successful transactions and satisfied clients. Effectively navigated complex deals, resulting in positive outcomes for all parties involved. Demonstrated ability to adapt strategies to changing market conditions, ensuring consistent performance. Passionate about mentoring agents, and driving business growth.
Overview
16
16
years of professional experience
2
2
Certifications
Work History
Real Estate Broker
Coldwell Banker Sea Coast Realty
Jacksonville and Emerald Isle, NC
02.2018 - Current
- Collaborated with other agents or brokers at my firm on joint deals involving multiple parties which required excellent communication skills along with strong organizational abilities.
- Maintained relationships with current and prospective clients by providing exceptional customer service throughout the transaction process.
- Generated business using proven tools, systems and training.
- Acted as intermediary in negotiations between buyers and sellers during closing of sales.
- Maintained knowledge of real estate law, available mortgages and government programs.
- Compared similar properties to determine competitive market price.
- Advised clients on how best to price their property in order to maximize profits while still appealing to potential buyers.
- Monitored fulfillment of purchase contract terms.
- Analyzed market trends and conducted research to identify potential buyers for properties.
- Facilitated communication between buyers, sellers, and legal teams during closings.
- Kept accurate records of all transactions including notes from meetings or phone calls with clients as well as copies of signed contracts or documents related to each deal.
- Attended continuing education classes regularly in order maintain up-to-date knowledge about real estate law and industry practices.
- Managed and rented out rental properties.
- Conducted inspections of properties to assess condition, features, and other factors prior to listing them on the market.
- Trained and developed agents on consultative sales techniques while assessing needs of buyers to provide relevant properties.
- Supervised agents handling real estate transactions.
- Arranged for title searches of properties sold.
- Actively participated in networking events as well as community activities such as homebuyer seminars or workshops in order to increase visibility within the industry.
- Prepared market analysis statistics and bid presentation for buyers and sellers.
- Analyzed housing markets and identified potential buyers.
- Guided clients through property transactions and negotiations.
- Developed marketing strategies for listing and promoting properties.
- Conducted market analysis to determine property values and trends.
- Collaborated with mortgage brokers to facilitate financing options for buyers.
- Provided expert advice on real estate investments and market conditions.
- Managed client relationships to ensure satisfaction and repeat business.
- Negotiated offers between buyers and sellers in order to reach an agreement on price and terms of sale.
- Managed real estate transactions from initiation to closing.
- Drafted real estate contracts, purchase agreements, and closing documents according to state regulations.
- Gave buyers physical and virtual tours of properties.
- Monitored progress of transactions from start-to-finish including staying abreast of any changes or issues that arose during the process.
- Assisted clients with obtaining financing options that best suited their needs as well as ensuring loan applications were properly completed and submitted.
- Provided guidance regarding local zoning laws, homeowner association rules, mortgage requirements, escrow procedures, title insurance policies.
Real Estate Team Leader
Haven Realty Group
Jacksonville, NC
01.2020 - 12.2023
- Founded real estate agency and recruited agents to build operations from ground up.
- Supervised agents handling real estate transactions provided guidance on complex legal matters related to real estate transactions..
- Monitored team performance, identified areas of improvement, and provided feedback and coaching.
- Created reports on team performance metrics and presented them at regular management meetings.
- Coordinated events such as open houses or seminars designed to educate prospective buyers or sellers on various topics related to real estate transactions.
- Managed daily operations of the real estate team, including scheduling meetings, assigning tasks, setting deadlines.
- Developed new business initiatives that increased profitability while reducing costs associated with client acquisition efforts.
- Ensured compliance with local, state, and federal laws governing real estate transactions such as title insurance regulations and fair housing laws.
- Assessed team member's strengths and weaknesses to identify development opportunities.
- Developed effective communication strategies for the team and with clients.
- Conducted research into potential investments for clients looking to diversify their portfolios through property acquisitions or development projects.
- Checked work completed by loan officers, attorneys or other professionals to verify proper performance.
- Maintained knowledge of real estate law, available mortgages and government programs.
- Resolved conflicts between agents in a timely manner.
- Conducted on-the-job training classes and demonstrated principles, techniques, procedures and methods of diverse subjects.
- Operated a mentorship program for new agents and worked one-on-one with them, coaching them on how to negotiate, write offers, identify material defects in homes prior to listing them, review home inspections, measure a home, and legally market a listing.
- Provided guidance on preparing for state licensing examinations.
- As a Certified Short Sale Specialist, I advised sellers and buyers on the process of preventing a foreclosure or purchasing an investment property.
- VA Loan and Military Relocation specialist.
Real Estate Broker Associate
CENTURY 21 American Properties
Jacksonville, NC
07.2010 - 02.2017
- Negotiated between sellers and buyers over property prices and settlement deals.
- Managed all aspects of client transactions from initial contact through closing including coordinating inspections, appraisals, surveys, repairs and renovations when needed.
- Attended continuing education classes regularly in order maintain up-to-date knowledge about real estate law and industry practices.
- Assisted clients with obtaining financing options that best suited their needs as well as ensuring loan applications were properly completed and submitted.
Education
Some College (No Degree) - Business Administration
University of Michigan, Flint
Flint, MISome College (No Degree) - Political Science
Hawaii Pacific University
Honolulu, HISkills
- Customer service
- Transaction management
- Real estate regulations
- Market analysis
- Negotiation techniques
- Property valuation
- Team leadership
- Performance coaching
- Client relationship management
- Mentorship programs
- Property marketing
- Market monitoring
- Real estate broker licensed in North Carolina
- Listing preparation
- Relocation services
- Distressed properties
- Home sale negotiation
- Financial analysis
- Conflict resolution
- Business development
Certification
- NC Real Estate License #269404
Affiliations
Volunteer Leader - Children and Youth Ministry
Timeline
Real Estate Team Leader
Haven Realty Group
01.2020 - 12.2023
Real Estate Broker
Coldwell Banker Sea Coast Realty
02.2018 - Current
Real Estate Broker Associate
CENTURY 21 American Properties
07.2010 - 02.2017
Some College (No Degree) - Business Administration
University of Michigan, Flint
Some College (No Degree) - Political Science
Hawaii Pacific University