Jenebeth Torres Vega
Las Vegas,NV
Summary
Dedicated professional with proven expertise in customer service, multitasking, and time management. Committed to delivering exceptional and memorable experiences to every customer. Highly organized and motivated, with a keen ability to utilize time management and organizational skills effectively across various environments. Seeking entry-level opportunities to further develop skills while contributing to the growth and success of the company.
Overview
6
6
years of professional experience
1
1
Certification
Work History
LAS2 Warehouse Associate, Customer Returns
Amazon
, NV
01.2020 - Current
- Currently working as a warehouse Associate at Amazon. I demonstrate strong organizational skills by prioritizing tasks based on urgency and importance, resulting in consistent meeting of daily targets
- Trained and mentored new hires on effective multitasking techniques, improving team performance and cohesiveness.
- Dock Support- Assists the Inbound Dock Area Manager ensuring smooth workflow, guiding coworkers on the dock, providing and enforcing the use of proper PPE as well as making sure coworkers have a safe workspace to prevent hazards and injuries
- Trailer Dock and Release (TDR) – docks releases inbound and outbound trailers as well as examines trailers for safety and information accuracy to proceed with unloading customer product
- Assists in managing over 200+ trailers ensuring they are processed in a timely manner
- Other duties include leading Associates, enforcing safety standards, maintaining operating equipment and work area daily, and partners with management to establish and maintain quality control standard
Fast Food Cashier
Canes Chicken Fingers
Las Vegas, NV
01.2019 - 09.2019
- Effectively managed multiple responsibilities simultaneously, including taking orders, serving food, handling customer inquiries, and maintaining cleanliness, ensuring smooth and efficient operations
- Communicated clearly and courteously with customers and team members, fostering a positive dining experience and efficient teamwork. Addressed customer concerns and feedback professionally.
- Quickly and effectively resolved customer issues and complaints, ensuring satisfaction and loyalty. Adapted to unexpected situations with creative solutions that maintained service quality.
- Delivered outstanding customer service by anticipating needs, providing personalized attention, and ensuring a welcoming and friendly atmosphere.
Education
Associate of Science -
College of Southern Nevada
08-2024
High School Diploma -
Desert Pines High School
06-2017
Skills
- Communication
- Customer Service
- Bilingual
- Adaptability
- Organizational Skills
- Multi-tasking
- Microsoft Office
- Training and Development
- Collaboration
Certification
CPR Certification, Las Vegas, NV, 2018
Timeline
LAS2 Warehouse Associate, Customer Returns
Amazon
01.2020 - Current
Fast Food Cashier
Canes Chicken Fingers
01.2019 - 09.2019
Associate of Science -
College of Southern Nevada
High School Diploma -
Desert Pines High School