Jenee' Swinson
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Uhaul Moving And Storage
, AZ
01.2025 - Current
- Resolved customer complaints promptly and efficiently.
- Answered customer inquiries via phone, email, and chat.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Cashier
The Little Rocket
Farmville, North Carolina
06.2018 - 08.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
Education
Bachelor of Science - Behavioral And Social Sciences
North Carolina Central University
Durham, NC12-2025
High School Diploma -
Beddingfield High School
Wilson, NC06-2022
Skills
- Customer service
- Problem solving
- Team collaboration
- Time management
- Effective communication
- Critical thinking
- Microsoft Excel
- Creative problem solving
- Call center experience
- Verbal and written communication
- Adaptability and flexibility
Accomplishments
- Deans List
- The National Society of Leadership and Success
- First Gen College Student
Timeline
Customer Service Representative
Uhaul Moving And Storage
01.2025 - Current
Cashier
The Little Rocket
06.2018 - 08.2022
Bachelor of Science - Behavioral And Social Sciences
North Carolina Central University
High School Diploma -
Beddingfield High School
Similar Profiles
Rudy HuertaRudy Huerta
Hitch professional at Uhaul Moving And StorageHitch professional at Uhaul Moving And Storage
Ezekhial VereenEzekhial Vereen
Customer Service Representative at Uhaul Moving And StorageCustomer Service Representative at Uhaul Moving And Storage
Zayne KosenkaZayne Kosenka
Facilities Maintenance Technician at Uhaul Moving And StorageFacilities Maintenance Technician at Uhaul Moving And Storage
Jovell JohnsonJovell Johnson
Customer Service Representative at Uhaul Moving And StorageCustomer Service Representative at Uhaul Moving And Storage
Tarah ParhamTarah Parham
Customer Service Representative/Retention Customer Service Representative at AT&TCustomer Service Representative/Retention Customer Service Representative at AT&T