Jenee Wade
Gambrills,MD
Summary
Knowledgeable assistant with solid background in customer service roles and proven track record of resolving customer inquiries efficiently. Skilled in handling high-volume call environments and notching up positive customer feedback. Demonstrated strengths in active listening and problem-solving, consistently enhancing customer satisfaction.
Overview
3
3
years of professional experience
Work History
CSR
Vivint Energy
05.2023 - Current
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships
- Handle customer complaints or issues and resolve them in a timely and professional manner
Beauty Advisor
Ulta
09.2021 - 04.2023
- Developed an extensive knowledge of beauty products, including ingredients, benefits, and usage instructions
- Demonstrated communication skills to build relationships with clients
- Provided customer service and assisted customers with product selection
- Advised customers on latest and newest beauty products upon arrival
Education
Associate's Degree - Business Administration
Anne Arundel Community College
03.2026
Skills
- Customer focus
- Complaint handling
- Call center experience
- CRM software
- Active listening
- Relationship building
- Data collection
- Customer service
Personal Information
Age: 23
Languages
German
Full Professional
Timeline
CSR
Vivint Energy
05.2023 - Current
Beauty Advisor
Ulta
09.2021 - 04.2023
Associate's Degree - Business Administration
Anne Arundel Community College
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