Jeneen Mitchell
Atlanta,GA
Summary
Experienced Luxury Lease-Up Property Manager skilled in launching new communities and driving high occupancy rates. Specializes in vendor coordination, budget management, and resident retention strategies. Background in financial analysis and operational efficiency supports effective community relations through conflict resolution and mediation.
Overview
9
9
years of professional experience
Work History
Property Manager (Luxury Lease-Up)
TRG Management
Chamblee, USA
03.2024 - Current
- Led luxury multifamily lease-up operations, ensuring adherence to high service and brand standards.
- Achieved 75% physical occupancy and 80% pre-leased within 12 months through strategic pricing and marketing alignment.
- Outperformed competitors by maintaining rates $0.45 PSF higher, enhancing asset positioning.
- Retained 70% of pre-lease applications despite construction delay exceeding 10 months.
- Oversaw property operations, enhancing resident relations and vendor management to improve retention.
- Coordinated with vendors and construction teams, ensuring timely unit deliveries and community readiness.
- Managed annual operating budget with leadership, aligning expenses and staffing priorities for optimal resource allocation.
- Prepared and analyzed monthly budget reports, identifying variances and implementing corrective actions.
Property Manager
Atlantic Residential
Atlanta, USA
06.2022 - 03.2024
- Achieved a 6% NOI increase and maintained 95%+ occupancy through strategic pricing and retention programs.
- Boosted leasing conversion rate to 45.48% by enhancing team efficiency.
- Collaborated with maintenance team to achieve 98% satisfaction score.
- Raised Customer Loyalty Score from 78% to 92% by resolving concerns and improving engagement.
Assistant Property Manager
Atlantic Residential
Atlanta, USA
05.2021 - 08.2022
- Reduced delinquency from 9% to 1.3% by implementing targeted collections initiative.
- Increased lease conversion by 10% through effective follow-ups and lead nurturing.
- Eliminated 90% of administrative errors by streamlining record-keeping system.
Assistant Community Manager
Northland Investment Corporation
11.2020 - 04.2021
- Ensured 100% accuracy on lease documentation, facilitating smoother move-in process.
- Conducted proactive inspections and unit prep to uphold building standards.
Assistant Community Manager
Westdale Asset Management
Atlanta, USA
07.2019 - 11.2020
- Resolved leasing issues, reducing complaints and enhancing satisfaction.
- Trained leasing staff, improving overall team effectiveness.
Leasing Consultant
Westdale Asset Management
07.2019 - 08.2019
- Converted 70% of 30 weekly tours into leases through engaging presentations that highlighted property features.
- Provided competitor insights that informed leasing strategy and pricing adjustments.
Sales Administrative Assistant
Loews Hotels & Co
Atlanta, USA
05.2017 - 07.2019
- Managed event invoicing and client follow-up, contributing to 95% client satisfaction rate.
- Streamlined financial processing, ensuring 95% accuracy in event contracts.
Skills
- Leasing strategy
- Budget management
- Property marketing
- Resident relations
- Data analysis
- Customer relationship management
- Occupancy optimization
- Team leadership
- Yardi software
Websites
Timeline
Property Manager (Luxury Lease-Up)
TRG Management
03.2024 - Current
Property Manager
Atlantic Residential
06.2022 - 03.2024
Assistant Property Manager
Atlantic Residential
05.2021 - 08.2022
Assistant Community Manager
Northland Investment Corporation
11.2020 - 04.2021
Assistant Community Manager
Westdale Asset Management
07.2019 - 11.2020
Leasing Consultant
Westdale Asset Management
07.2019 - 08.2019
Sales Administrative Assistant
Loews Hotels & Co
05.2017 - 07.2019