Jenell Pottinger
Cedarhurst,NY
Summary
Skilled team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills.
Overview
11
11
years of professional experience
Work History
Clerical Services Associate
NYU Langone Hospital- Long Island
Mineola , NY
04.2022 - Current
- Acts as liaison between patients, family members, and healthcare providers.
- Maintains confidentiality of all patient information.
- Provides support to physicians and nursing staff with administrative tasks.
- Schedules appointments for patients and coordinates transportation services, when necessary.
- Orders office supplies, equipment, and other materials as needed.
- Answers telephone calls, responds to requests for information, and routes callers to correct personnel or departments.
- Manages the organization and cleanliness of the nursing station and patient areas.
Nursing Assistant
NYU Langone Hospital- Long Island
Mineola , NY
06.2018 - 04.2022
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Maintained confidentiality of all patient information according to HIPAA guidelines.
- Conducted regular rounds to check on patients' safety and proactively address issues.
- Engaged with patient family and friends to provide courteous visit experience.
- Collected specimens from patients for laboratory testing purposes.
Dietary Aide
NYU Langone Hospital- Long Island
Mineola , NY
06.2013 - 06.2018
- Set up trays for patients upon request.
- Observed special diets prescribed by physicians or nutritionists.
- Prepared and served meals according to dietary guidelines.
- Delivered meals to residents and patients in their rooms when requested.
Education
Certificate of Completion - Surgical Technology
NYU Langone Surgical Technology Program
New York, NY08-2024
Some College (No Degree) - Biology
Medgar Evers College of The City University of New York
Brooklyn, NYSkills
- Workplace Safety
- Computer Skills
- Medical Terminology
- Nursing support
Timeline
Clerical Services Associate
NYU Langone Hospital- Long Island
04.2022 - Current
Nursing Assistant
NYU Langone Hospital- Long Island
06.2018 - 04.2022
Dietary Aide
NYU Langone Hospital- Long Island
06.2013 - 06.2018
Certificate of Completion - Surgical Technology
NYU Langone Surgical Technology Program
Some College (No Degree) - Biology
Medgar Evers College of The City University of New York
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