Nicholas Davis
Coatesville,Pennsylvania
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
1
1
year of professional experience
Work History
Culinary Services Associate
Tel Hai Retirement Community
Honey Brook, PA
04.2023 - Current
- Trained new associates on store operations, policies, and procedures.
- Developed and maintained relationships with clients and vendors.
- Built relationships with customers by providing friendly customer service.
- Organized backroom areas to maintain a clean and organized work environment.
- Provided customer service support for inquiries, complaints, and returns.
- Maintained cleanliness of work area throughout shift by wiping down surfaces, emptying garbage cans.
- Resolved customer complaints in a professional manner in order to maintain a positive atmosphere.
- Cleared dishes between courses and after guests finished dining.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Replenished condiments, utensils, napkins, straws as necessary throughout shift.
- Performed opening and closing duties such as restocking supplies, cleaning floors.
- Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
- Complied with health department regulations regarding sanitation standards when handling food items.
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Ensured that all orders were taken correctly and in a timely manner.
- Took beverage orders from patrons and served drinks promptly.
- Explained menu items, describing ingredients and cooking methods upon request.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Education
High School Diploma -
Avon Grove Charter School
West Grove, PA06-2025
Skills
- Workplace Safety
- Preparing reports
- Management Support
- Cash Handling
- Program Support
- Data Entry
- Menu knowledge
- Handling Complaints
- Order Management
- Salesmanship
- Order Accuracy
- Food safety understanding
- Professional Appearance
- Food allergy awareness
- Menu Memorization
- Supply Restocking
- Table Setting
- Safe Food Handling
- Food Delivery
- Item promotion
- Guest Seating
Affiliations
- I am very into music and instruments. I'm currently learning piano.
- I do part time service work at La Mancha animal rescue.
- Have been in the film club at my school since freshman year.
Accomplishments
- Have earned Honor roll on several different occasions.
- Was given student of the quarter last year by my Video Production teacher.
References
References available upon request.
Timeline
Culinary Services Associate
Tel Hai Retirement Community
04.2023 - Current
High School Diploma -
Avon Grove Charter School
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