Jenell Romano
Avenel
Summary
Dynamic service associate skilled in cash transactions and customer relationship management. Strong work ethic and attention to detail have consistently led to improved customer satisfaction and streamlined operations.
Overview
10
10
years of professional experience
Work History
Service Associate
Targret
Edison
10.2022 - 04.2026
- Provided exceptional customer service and resolved inquiries efficiently.
- Maintained cleanliness and organization in the service area.
- Processed cash transactions accurately at point of sale to ensure smooth customer experience.
- Trained new associates on operational procedures and service standards to enhance team efficiency.
- Provided exceptional customer service to ensure customer satisfaction.
- Welcomed customers warmly and evaluated their specific needs to provide tailored assistance.
- Handled cash, credit card, and check payments for goods and services.
- Implemented store policies on returns, exchanges, and refunds to maintain customer satisfaction.
Assistant Teacher
Harbor Learning Centers/ The Learning Junction
Woodbridge
08.2017 - 10.2022
- Supported lead teacher in classroom management and lesson preparation to enhance student engagement.
- Supported children's learning through engaging educational activities and games.
- Collaborated with parents to discuss student progress and address concerns.
- Created and organized classroom materials and resources for daily activities and lessons, facilitating effective learning.
- Fostered a safe and nurturing environment for child development and exploration.
- Oversaw student behavior to maintain a positive and productive learning atmosphere.
- Assisted classroom teacher in developing and implementing lesson plans.
- Communicated regularly with parents, teachers, and administrators regarding student progress and needs.
Cashier
Foodtown
Colonia
07.2016 - 08.2017
- Processed cash and credit transactions, ensuring accurate issuance of receipts and change.
- Managed cash register and POS system for efficient payment processing by cash, check, and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Ensured cleanliness and organization of checkout area, enhancing customer experience.
Education
High School Diploma -
Wood-Ridge High School
Wood-Ridge, NJ06-2008
Bergen Community College
Paramus, NJSkills
- Customer service
- Cash handling
- Customer relationship management
- POS experience
- Attention to detail
- Time management
- Adaptability
- Effective communication
- Listening skills
- Strong work ethic
- Tech-Savvy
Languages
Spanish
Elementary
Timeline
Service Associate
Targret
10.2022 - 04.2026
Assistant Teacher
Harbor Learning Centers/ The Learning Junction
08.2017 - 10.2022
Cashier
Foodtown
07.2016 - 08.2017
High School Diploma -
Wood-Ridge High School
Bergen Community College