Jenelle Goodwin

Transforming lives each day by building patient relationships through empathizing, educating and listening to their individual needs. Being an integral part of my centers year-over-year growth post covid, I continue to reach and exceed sales goals and continue learning to perfect my craft. I have been promoted twice in 3 years and plan to keep striving to the top.

• Empathizing, advising and advocating for each patient to best understand their needs.
• Recommend proper treatment plans that will yield best results.
• Educate patients on our process, highlighting the exclusivity of what we offer.
• Optimize surgical schedule efficiency by working closely with clinical staff members, ensuring seamless communication throughout each step in our process.
• Lead efforts to improve overall patient experience within the practice, resulting in positive feedback from patients and increased referrals and great reviews.
• Collaborate daily with team members to reach and exceed collective sales goals, while fostering a supportive and successful work environment.
• Support and mentored new team members.
• Optimized discounting strategies to maximize profitability while keeping in mind patients budget.

Successfully managed and coordinated graphic design projects from concept through completion. Worked closely with clients to execute their vision, conceive designs, and consistently meet production deadlines. Coordinated with vendors to meet all project requirements. Created and conducted marketing presentations. Managed all operational, strategic and financial aspects of my business.

• Developed engaging marketing and promotional advertisements to generate sales revenue and grow customer base.
• Created corporate brands by designing cohesive relationships between a variety of products.
• Maintained company website and updated with newly designed products and announcements.
• Proficiency in Adobe InDesign, Photoshop and Illustrator to design email blasts, catalogs, posters and other promotional materials.
• Oversaw product design, print design and marketing collateral from concept to completion.

Hosted guests to ensure ultimate satisfaction at all times. Maintained a safe, clean and exciting dining environment. Performed daily inventory audits and weekly product and supply orders.

• Balanced daily registers and generated sales reports to support financial and administrative objectives.
• Trained new bartenders to increase knowledge of drink preparation and upselling techniques.
• Monitored patrons to keep alcohol consumption at legal levels.
• Designed and implemented new cocktails to drive customer interest and sales numbers.
• Multitasked to meet customer, business operations and server needs with minimal errors or delays.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Designing and updating all In-house labels as well as designing for private label clients. Excelled in building trusted relationships with clients.

• Developed creative, graphic presentations to communicate mood, emphasis and insight.
• Enhanced design process by offering multiple solutions in conceptual models, layout and typography.
• Oversaw work of junior designers, keeping team members working within established deadlines.
• Managed multiple design tasks with short deadlines by prioritizing job responsibilities, overseeing deadlines and monitoring.
• Enhanced existing designs with new layouts, graphics and content.
• Participated in client meetings to discuss project scope, expectations and completion dates.
• Submitted design ideas to plan projects with customers and managers.
• Designed new, on-brand visual elements focusing on concept and messaging.
• Consulted with clients to define design requirements and manage product development projects.