Jenelle J. Mora
Los Lunas,N.M.
Summary
To utilize my education and experience to my fullest extent.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
12
12
years of professional experience
Work History
CPhT II
UNMH Centralized Refill Service
07.2022 - 05.2023
- Process prior authorizations and request refills from the providers and nurses
- Bill and processing prescriptions including data entry, calculating dosing, filling prescriptions, and customer service
- Delivered discharge prescriptions to the patient's bedside
- Order inventory, process return claims, mail out prescriptions
- Communicate with doctors, nurses, patients, pharmacies and insurance companies
- Deliver and fill pyxis machines with required medications throughout the hospital
- Stock nurse stations with necessary pharmacy products
- Maintain patient confidentiality and safety
CPhT II
Presbyterian Specialty Care Pharmacy
07.2020 - 07.2022
- Build patient profiles, Input and process prescription data, calculate dosage
- Troubleshoot adjudication issues, submit Prior Authorization requests to doctor offices
- Verify insurance and copays
- Research and apply for patient assistance to foundations and programs for patients who are underinsured with high copays
- Fill various types of specialty prescriptions, order specialty drugs
- Schedule shipment of prescriptions to patient’s residence and to doctor’s offices, package prescriptions in temperature specific shipping material, label and ship prescriptions via UPS and FED EX systems
- Communicate with doctors, nurses, patients, pharmacies and insurance companies
- Maintain patient confidentiality and safety
CPhT II/Prior Authorization & Patient Assistance Care Coordinator
UNM Cancer Center Pharmacy
09.2017 - 07.2020
- Process Prior Authorizations for rejected prescriptions, appeal denied Prior Authorizations
- Find patient assistance through foundations and various programs for patients that have large copays or for patients that are uninsured
- Bill and processing prescriptions including data entry, calculating dosing, filling prescriptions, and customer service
- Order inventory, create return claims, mail out prescriptions, request refills from providers and nurses
- Communicate with doctors, nurses, patients, pharmacies and insurance companies
- Maintain patient confidentiality and safety
- Proficient in Powerchart, QS1 and Mosaiq
CPhT II
University of New Mexico Hospital Centralize Refill Service
09.2014 - 09.2017
- Process prior authorizations and request refills from the providers and nurses
- Bill and processing prescriptions including data entry, calculating dosing, filling prescriptions, and customer service
- Delivered discharge prescriptions to the patient's bedside
- Order inventory, process return claims, mail out prescriptions
- Communicate with doctors, nurses, patients, pharmacies and insurance companies
- Deliver and fill pyxis machines with required medications throughout the hospital
- Stock nurse stations with necessary pharmacy products
- Maintain patient confidentiality and safety
Senior CPhT
Walgreens Pharmacy
03.2011 - 09.2014
- Bill and processing prescriptions including data entry, calculating dosing, filling prescriptions, and customer service
- Order inventory, process chargebacks and process return claims
- Maintain patient confidentiality and safety
Education
Apexus 340B University Ondemand -
06.2019
Associate of Applied Science - Pharmacy Technician
University of New Mexico
05.2010
PTCB Pharmacy Technician National Certification -
03.2010
Certificate of Completion - OSHA/Blood Borne Pathogens/Hippa
12.2007
Associate of Applied Science - General Science
University of New Mexico
05.2005
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking Abilities
- Excellent Communication
- Critical Thinking
- Computer Skills
- Organizational Skills
- Organization and Time Management
- Verbal Communication
References
- Geoff Luehring, Work Force Management Data and Metrics Analyst, 505-414-3373
- Chrystal Vigil, CPht, 505-615-5461
- Miriam Lucero, Pharmacist, Drmarebear@gmail.com
Timeline
CPhT II
UNMH Centralized Refill Service
07.2022 - 05.2023
CPhT II
Presbyterian Specialty Care Pharmacy
07.2020 - 07.2022
CPhT II/Prior Authorization & Patient Assistance Care Coordinator
UNM Cancer Center Pharmacy
09.2017 - 07.2020
CPhT II
University of New Mexico Hospital Centralize Refill Service
09.2014 - 09.2017
Senior CPhT
Walgreens Pharmacy
03.2011 - 09.2014
Associate of Applied Science - Pharmacy Technician
University of New Mexico
PTCB Pharmacy Technician National Certification -
Certificate of Completion - OSHA/Blood Borne Pathogens/Hippa
Associate of Applied Science - General Science
University of New Mexico
Apexus 340B University Ondemand -
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