Supervising Animal Control Officer
Jenetra Chandler Johnson
Detroit Animal Care and Control
Lincoln Park,MI
1
Certification
12
years of professional experience
Results-driven Supervisor with over 12 years of experience in animal control. Expertise in staff management, training, and customer service. Committed to enhancing safety and service delivery through effective protocols and team development.
Work History
Supervisor Animal Control Officer
12 Years 5 Months- Supervised daily operations ensuring compliance with animal welfare regulations.
- Trained and mentored team members in effective animal handling techniques.
- Coordinated shelter activities to optimize workflow and improve service delivery.
- Implemented new protocols resulting in enhanced safety measures for staff and animals.
- Developed training materials to enhance staff knowledge on animal care standards.
- Collaborated with local organizations to promote community engagement and adoption programs.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
Bachelor of Science - Political Science
Skills
Training and mentoring
Goal oriented
Staff management
Customer service
Staff development
Employee motivation
Accomplishments
- Supervised team of 19 Animal Control Officers
- Documented and resolved multiple complaints and concerns with citizens in the City of Detroit and other cities in Michigan
- Collaborated in the development of Standard Operating Procedures (SOP)
Certification
- Certified Animal Control Officer
- Certified in Euthanasia by Injection
- Certified Adult First Aid/CPR/AED
- Completion in Supervisor Training
- Completed multiple FEMA courses (IS-100b, IS-200b, IS-700b, IS-800b
- Sworn Animal Control Officer with City of Detroit
- Multiple certificates in Animal Welfare and Animal Control
Timeline
Supervisor Animal Control Officer
Detroit Animal Care and Control
03.2014 - CurrentRead More
Oakland University
Bachelor of Science from Political Science
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