Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Jenifer Avalos

Oakland,CA

Overview

6
6
years of professional experience

Work History

Lead Sales Associate

Firework
05.2024 - Current
  • Lead Sales Associate with experience in customer support and team coordination. Strong in answering product questions, driving sales for products and providing clear, helpful guidance for products. Known for training new staff and managing scheduling.
  • Respond to high volumes of client inquiries and provide accurate, expert product information
  • Recommend product solutions based on customer needs
  • Training new staff members on communication standards, workflow and product knowledge
  • Coordinated team scheduling to ensure consistent coverage
  • Maintained organization and efficiency in a fast paced remote environment

Veterinary Assistant

El Cerrito Veterinary Care
08.2020 - 05.2024
  • Performed patient intake, collected vitals and supported treatments.
  • Collected blood samples (jugular, saphenous, medial saphenous, cephalic).
  • Placed IV catheters and monitored anesthesia.
  • Assisted with X-Rays, dental cleanings and dental radiographs
  • Handled reception tasks including phone calls, emails, faxes, payments and patient check-in/out.
  • Communicated medication instructions and coordinated prescriptions with outside pharmacies
  • Managed Instrument Sterilization and maintained a clean, organized treatment environment.

Assistant Manager/Lead Sales Associate

Smartech- Neiman Marcus
11.2019 - 2021
  • Delivered high level customer service and maintained strong product knowledge.
  • Handled inventory, managed orders and kept sales floor organized
  • Motivated the team to meet and exceed daily, weekly and monthly sales goals.
  • Followed up on leads and met with potential partner brands, reporting insights to company leaderships.

Education

High School Diploma - undefined

Albany High School
Albany, CA
06.2017

Veterinary Assistant Certificate - undefined

Sno-Isle Tech Skills Center
Everett, WA
06.2016

Skills

  • Customer service & communication
  • Scheduling & patient flow
  • Critical thinking & multitasking
  • Time Management & Team collaboration
  • Product knowledge
  • Organization

LANGUAGES

Spanish and English

Timeline

Lead Sales Associate

Firework
05.2024 - Current

Veterinary Assistant

El Cerrito Veterinary Care
08.2020 - 05.2024

Assistant Manager/Lead Sales Associate

Smartech- Neiman Marcus
11.2019 - 2021

High School Diploma - undefined

Albany High School

Veterinary Assistant Certificate - undefined

Sno-Isle Tech Skills Center
Jenifer Avalos