JENIFER-LEE BURGESS
Clayton,NC
Overview
11
11
years of professional experience
1
1
Certification
1
1
Language
Summary
Detail-oriented retail professional with extensive experience in sales, inventory management, and administrative support. Process transactions accurately, enhance customer experiences, and maintain organized sales environments. Train new employees and streamline daily operations in fast-paced settings.
Work History
Full-Time Sales Associate
Old Navy
Hadley, MA
03.2022 - 01.2023
- Provided friendly customer service and assisted customers with questions and fitting-room needs.
- Delivered friendly customer service, assisting customers with inquiries and fitting-room needs to enhance shopping experience.
- Facilitated shipping and receiving processes to ensure timely merchandise flow.
- Arranged merchandise and displays to create an appealing, customer-ready sales floor.
- Supported shipping and receiving to maintain timely merchandise flow.
Operations Specialist
JCPenney
10.2021 - 04.2022
- Organized merchandise to enhance visual presentation and improve customer experience.
- Monitored inventory levels to ensure product availability and minimize stockouts.
- Coordinated daily retail operations while maintaining an organized work environment.
Sales Associate / Cashier
Bath & Body Works
08.2020 - 06.2021
- Processed customer purchases accurately and efficiently.
- Delivered attentive customer service, resolving needs to enhance overall satisfaction.
- Restocked and organized merchandise to optimize floor appearance and ensure product availability.
- Assisted with seasonal operations during peak shopping periods to enhance customer experience. during periods of increased customer demand.
Summer Camp Counselor (Seasonal)
Yale New Haven
Norwalk, CT
06.2014 - 09.2016
- Delivered information and support to enhance the experience of customers and camp participants.
- Assisted with kitchen operations and ensured meal preparation met cleanliness standards.
- Maintained sanitary work areas to uphold health standards and supported daily camp operations.
Administrative Clerk
Music Technology International
04.2012 - 06.2015
- Provided customer service and resolved inquiries to support business operations.
- Delivered customer service and resolved inquiries to enhance business operations.
- Managed inventory and tracked stock levels to ensure warehouse efficiency.
- Trained new employees on procedures and supported smooth onboarding.
- Managed inventory, tracked stock levels, and supported warehouse efficiency.
- Trained new employees on procedures to facilitate smooth onboarding.
- Maintained organized back-of-warehouse workflow and assisted with production.
Education
Graduate Certificate - Medical Coding & Billing
Southwestern Community College
Remote09-2026
Certificate - Medical Administration Assistant with EHR Systems & NHA Certification
Wake Technical Community College
NC 05-2023
Certificate - Aesthetics, College
Asnuntuck Community College
Enfield, CT01-2017
High School Diploma -
Northwestern Regional High School
Raleigh, NC06-2011
Skills
- Retail Sales
- Customer Service
- Cashier & POS Operations
- Cash Handling
- Order Fulfillment
- Inventory Management
- Stock Replenishment
- Merchandising
- Point of Sale
- Excel proficiency
- Problem Solving
- Product Knowledge
- Communication
Certification
Esthetician (Connecticut), Driver's License, Non-CDL Class C, Authorized to work in the U.S.
Personal Information
- Driving License: Driver's License
- Work Permit: Authorized to work in the U.S.
Languages
English
Timeline
Full-Time Sales Associate
Old Navy
03.2022 - 01.2023
Operations Specialist
JCPenney
10.2021 - 04.2022
Sales Associate / Cashier
Bath & Body Works
08.2020 - 06.2021
Summer Camp Counselor (Seasonal)
Yale New Haven
06.2014 - 09.2016
Administrative Clerk
Music Technology International
04.2012 - 06.2015
Graduate Certificate - Medical Coding & Billing
Southwestern Community College
Certificate - Medical Administration Assistant with EHR Systems & NHA Certification
Wake Technical Community College
Certificate - Aesthetics, College
Asnuntuck Community College
High School Diploma -
Northwestern Regional High School