Jenifer Meusy
INCHELIUM,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Lake Roosevelt Community Heath Center
Inchelium , WA
09.2017 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Checked patient insurance, demographic and health history to keep information current.
- Transcribed phone messages and relayed to appropriate personnel.
- RPMS, Moonwalk, Excell, Microsoft Edge and Microsoft Word are programs im very familiar with.
- RPMS adding new patients, activate and inactivate patient, ghost chart, name change, adding and end dating insurances, updates.
- Crossed trained in optometry. Ordered contacts/glasses from proper website also ordered through the diabetes and elder program to help pay for patients hardware.
- Closed Referrals for optometry
- Looking up patients insurance through MMIS, Onehealthport, Connex, Waystar.
- Waystar receiving payments and looking up insurance benefits.
- Daily mail and reconcilation.
- RPMS and Moonwalk.
- Dialogtech is a software we use to send out reminder phone calls reminding patients of there upcoming appointments using RPMD and Excell.
Dental Billing
Lake Roosevelt Community Heath Center
Inchelium , WA
06.2014 - 09.2017
- Responded to customer concerns and questions on daily basis.
- Executed billing tasks and recorded information in RPMS databases
- Medical Terminology and Anatomy certificate
- Batching and posting payments.
- MMIS (Medicaid Management Information System) looking up claims, checking eligibility, get new insurance cards for patients, resubmit denied/void claims, and claim adjustment/void.
- Approving FAB(flagged as billable), run reports in RPMS and work my denial claims for medicaid.
Medical Receptionist
Lake Roosevelt Community Heath Center
Inchelium, WA
11.2013 - 06.2014
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
- Organized paperwork such as charts and reports for office and patient needs.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Used templates to make providers schedule for months at a time.
- Checked patient insurance, demographic and health history to keep information current.
- Transcribed phone messages and relayed to appropriate personnel.
- RPMS (Resource and Patient Management system)
- Used Token to schedule appointments.
- Back up Certified Tribal Assister.
- Mail/Reconcile daily
- Getting Prior Authorization for certain insurances.
Education
High School Diploma -
Inchelium High School
Inchelium, WA06.2005
Skills
- Advising Patients
- Organization and Time Management
- Operational Requirements
- Reminder Calls
- Front Desk Operations
- Patient Eligibility Requirements
- HIPAA Guidelines
- Call Transfers
- Patient Health Information Access
Certification
- Medical Terminology
- Anatomy
- CPR
Timeline
Medical Receptionist
Lake Roosevelt Community Heath Center
09.2017 - Current
Dental Billing
Lake Roosevelt Community Heath Center
06.2014 - 09.2017
Medical Receptionist
Lake Roosevelt Community Heath Center
11.2013 - 06.2014
High School Diploma -
Inchelium High School
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