Jenifer Myers
Lake Charles,LA
Summary
Seasoned Support Coordinator with significant experience in customer service, problem-solving and process optimization. Known for strong leadership skills, adept at training teams and streamlining operations for improved productivity. Proven track record of managing support services to ensure client satisfaction and company success. Possess solid communication abilities that foster positive relationships with clients and colleagues.
Overview
15
15
years of professional experience
Work History
Support Coordinator Supervisor
Medical Resources And Guidance
Iowa, LA
05.2010 - Current
- Assisted clients in accessing and utilizing community resources to meet their needs.
- Developed and maintained relationships with external service providers.
- Provided crisis intervention services, as needed.
- Completed assessments of client needs and preferences.
- Monitored progress of clients' goals and objectives.
- Maintained accurate records of client interactions and services provided.
- Conducted home visits to ensure safety of clients in their environment.
- Collaborated with multidisciplinary teams to coordinate care plans for clients.
- Acted as an advocate on behalf of clients when appropriate and necessary.
- Participated in staff meetings, trainings, conferences. related to job duties and expectations.
- Served as a liaison between families, caregivers and internal, external service providers.
- Updated case notes on a daily basis using an electronic database system.
Education
Bachelor in General Studies - Concentration in Sociology
McNeese University
Lake Charles, LA05-2010
Skills
- Tech-Savvy
- Office Administration
- Information requests
- Time Management
- Accounting ledger management
- Microsoft Access
Timeline
Support Coordinator Supervisor
Medical Resources And Guidance
05.2010 - Current
Bachelor in General Studies - Concentration in Sociology
McNeese University
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