Jenifer Perez
Houston
Summary
Utilized nurse assistant training and customer service expertise to deliver exceptional patient care and support overall well-being.
Overview
11
11
years of professional experience
Work History
Patient Care Technician
Memorial Hermann Memorial City
2023.02 - Current
- Provided direct patient care, ensuring comfort and safety during treatment procedures.
- Assisted nursing staff in monitoring vital signs and maintaining accurate patient records.
- Educated patients on post-treatment care, enhancing recovery and satisfaction levels.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Delivered direct patient care, ensuring comfort and safety in high-stress emergency environment.
- Assisted medical staff with procedures, enhancing workflow efficiency in patient treatment processes.
Patient Sitter
Memorial Hermann Memorial City
2019.09 - 2023.09
- Monitored patient conditions to ensure safety and comfort during care.
- Assisted nursing staff with basic patient needs and mobility support.
- Maintained accurate documentation of patient activities and observations.
- Provided companionship to patients, enhancing their emotional well-being.
- Implemented effective communication between patients and healthcare providers.
- Developed strategies for improving patient engagement in daily activities.
- Reduced falls risk for patients by consistently providing vigilant supervision and assistance with mobility.
- Demonstrated strong observational skills, promptly reporting any changes in patient condition or behavior to appropriate medical personnel.
- Displayed adaptability in working with diverse populations of patients, including those with varying ages, cultural backgrounds, and medical conditions.
- Provided compassionate care to patients, assisting with daily activities such as feeding, bathing, and personal hygiene.
Cashier
El Pollo Loco
2015.03 - 2018.08
- Trained new associates and provided back-up coverage to provide customers with optimal support.
- Provides patrons with excellent service, ensuring needs are met while maintaining customer satisfaction.
- Helped customers complete transactions, place orders and join reward programs to promote loyalty, satisfaction and sales numbers.
- Worked closely with fellow staff members to solve problems and handle customer concerns.
- Mentored new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers.
Education
Certified Nurse Assistant - undefined
Houston Community College
Houston, TX07.2019
High School Equivalent - undefined
Houston Community College
Houston, TX05.2019
Skills
- Cultivated strong communication and listening skills to enhance team collaboration Led teams in achieving leadership goals and fostering a cooperative environment Oversaw vital signs and patient monitoring to ensure quality care Championed a service-oriented approach to patient interactions Advocated for patient and environmental safety standards Mentored new team members to accelerate skill acquisition Streamlined organizational processes for improved efficiency Leveraged Windows and Microsoft Office tools to optimize workflow
Languages
English
Spanish
Timeline
Patient Care Technician
Memorial Hermann Memorial City
2023.02 - Current
Patient Sitter
Memorial Hermann Memorial City
2019.09 - 2023.09
Cashier
El Pollo Loco
2015.03 - 2018.08
Certified Nurse Assistant - undefined
Houston Community College
High School Equivalent - undefined
Houston Community College