Jenifer Santana Diaz
Weston
Summary
Experienced professional with 15+ years in customer service, skilled in multitasking, organization, and working under pressure. Fast learner, adaptable, and passionate about helping others. Bilingual in English and Spanish.
Overview
16
16
years of professional experience
Work History
Recruiting and Onboarding Coordinator
North American Transport Services
Opa-locka
11.2009 - 04.2026
- Managed onboarding process for high volume of commercial drivers, ensuring all required documentation was completed accurately and on time.
- Coordinated drug screenings, and compliance requirements for new hires.
- Maintained and updated employee records and HR databases with high accuracy.
- Supported recruiting team with scheduling interviews and candidate communication.
- Ensured smooth onboarding process from application through orientation and placement.
- Assisted with resolving onboarding issues to prevent delays in driver deployment.
- Provided bilingual support to English and Spanish-speaking applicants.
Education
Hialeah Miami Lakes High School
Hialeah, FLCosmetology
Beauty School of America
Hialeah, FLSkills
- Recruiting coordination & onboarding support
- Pre-employment processes (drug testing, documentation)
- Data entry & record management
- Candidate communication & follow-up
- Cross-department collaboration
- Customer service & relationship building
- Appointment scheduling & coordination
- Friendly, professional, and team-oriented
- Fast learner with the ability to adapt quickly
- Highly organized and detail-oriented
- Multitasking in fast-paced environment
- Problem-solving & conflict resolution
- Works well under pressure
- McLeod, Microsoft Office (Excel, Outlook, Word)
- Bilingual: English & Spanish
Timeline
Recruiting and Onboarding Coordinator
North American Transport Services
11.2009 - 04.2026
Hialeah Miami Lakes High School
Cosmetology
Beauty School of America