Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jenifer Shimp

Jenifer Shimp

Jacksonville,FL

Summary

Driven professional with a versatile background in customer service and insurance sectors. Known for strong critical thinking and data analysis skills, contributing to conflict resolution and regulatory compliance efforts.

Overview

4
4
years of professional experience

Work History

Server

Sonny's
Jacksonville, Florida
03.2022 - Current
  • Delivered attentive customer service to create memorable guest experiences.

Associate

Atlantic Aviation
Saint Augustine, Florida
09.2025 - 02.2026
  • Assisted with flight coordination and scheduling for private and charter services.
  • Processed passenger check-ins and ensured compliance with safety regulations.

Assistant

Irion Insurance
Jacksonville, Florida
01.2023 - 01.2024
  • Communicated with insurance providers to resolve discrepancies and clarify coverage.
  • Assisted patients with inquiries regarding their insurance coverage and benefits.
  • Managed client correspondence and inquiries to enhance customer service experience.
  • Organized and maintained insurance documentation for efficient access and retrieval.
  • Assisted in preparing reports for policy renewals and claims processing.

Education

Bachelor of Science - Criminal Justice

Florida State College
Jacksonville, FL
05-2027

Skills

  • Client relations
  • Insurance processing
  • Regulatory compliance
  • Program coordination
  • Data analysis
  • Critical thinking
  • Conflict resolution

Timeline

Associate

Atlantic Aviation
09.2025 - 02.2026

Assistant

Irion Insurance
01.2023 - 01.2024

Server

Sonny's
03.2022 - Current

Bachelor of Science - Criminal Justice

Florida State College
Jenifer Shimp