Driven professional with a versatile background in customer service and insurance sectors. Known for strong critical thinking and data analysis skills, contributing to conflict resolution and regulatory compliance efforts.
Overview
4
4
years of professional experience
Work History
Server
Sonny's
Jacksonville, Florida
03.2022 - Current
Delivered attentive customer service to create memorable guest experiences.
Associate
Atlantic Aviation
Saint Augustine, Florida
09.2025 - 02.2026
Assisted with flight coordination and scheduling for private and charter services.
Processed passenger check-ins and ensured compliance with safety regulations.
Assistant
Irion Insurance
Jacksonville, Florida
01.2023 - 01.2024
Communicated with insurance providers to resolve discrepancies and clarify coverage.
Assisted patients with inquiries regarding their insurance coverage and benefits.
Managed client correspondence and inquiries to enhance customer service experience.
Organized and maintained insurance documentation for efficient access and retrieval.
Assisted in preparing reports for policy renewals and claims processing.