Jenifer Zanoria
Overview
15
15
years of professional experience
Work History
Customer Service Agent in Delta Airlines
Delta Airlines
1873 Shell Simmons Dr, Juneau, Alaska 99801
05.2021 - Current
- Enhanced customer satisfaction by delivering prompt and courteous service.
- Resolved customer issues efficiently, improving overall experience.
- Assisted customers with inquiries to ensure quick resolution of problems.
- Managed customer interactions to maintain high standards of service.
Ketchin Staff (Cook)
Tracy Crab Shack
432 S Franklin St, Juneau Alaska 99801
05.2019 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Provided courteous, friendly service while multitasking in fast-paced environment.
Accounting Tech I
State Of Alaska Department Of Transportation
3132 Channel Dr, Juneau, AK 99801
01.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Apparel Clerk
Fred Meyer
8181 Glacier Highway, Juneau, Alaska 99801
12.2009 - Current
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
- Displayed and organized products in store to help customers locate products easily.
- Greeted and interacted with over customers to assist in selecting and locating merchandise.
Salad Bar Crew
Salt Restaurant
200 Seward St, Juneau, AK 99801
01.2019 - 11.2020
- Assisted in maintaining cleanliness and organization of work environment.
- Supported team in preparing food items to ensure timely service.
- Improved customer satisfaction by providing friendly and efficient service.
- Managed inventory levels to prevent shortages and ensure availability of supplies.
Education
No Degree -
TESDA (Hotel And Restaurant Management)
Philippines03-2001
Skills
- Customer service
- Communication skills
- Problem resolution
- Conflict management
Timeline
Customer Service Agent in Delta Airlines
Delta Airlines
05.2021 - Current
Ketchin Staff (Cook)
Tracy Crab Shack
05.2019 - Current
Accounting Tech I
State Of Alaska Department Of Transportation
01.2019 - Current
Salad Bar Crew
Salt Restaurant
01.2019 - 11.2020
Apparel Clerk
Fred Meyer
12.2009 - Current
No Degree -
TESDA (Hotel And Restaurant Management)