Overview
Work History
Education
Skills
Timeline
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Jenifer Zanoria

Overview

15
15
years of professional experience

Work History

Customer Service Agent in Delta Airlines

Delta Airlines
05.2021 - Current
  • Enhanced customer satisfaction by delivering prompt and courteous service.
  • Resolved customer issues efficiently, improving overall experience.
  • Assisted customers with inquiries to ensure quick resolution of problems.
  • Managed customer interactions to maintain high standards of service.

Ketchin Staff (Cook)

Tracy Crab Shack
05.2019 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Provided courteous, friendly service while multitasking in fast-paced environment.

Accounting Tech I

State Of Alaska Department Of Transportation
01.2019 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Apparel Clerk

Fred Meyer
12.2009 - Current
  • Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
  • Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
  • Displayed and organized products in store to help customers locate products easily.
  • Greeted and interacted with over customers to assist in selecting and locating merchandise.

Salad Bar Crew

Salt Restaurant
01.2019 - 11.2020
  • Assisted in maintaining cleanliness and organization of work environment.
  • Supported team in preparing food items to ensure timely service.
  • Improved customer satisfaction by providing friendly and efficient service.
  • Managed inventory levels to prevent shortages and ensure availability of supplies.

Education

No Degree -

TESDA (Hotel And Restaurant Management)
Philippines
03-2001

Skills

  • Customer service
  • Communication skills
  • Problem resolution
  • Conflict management

Timeline

Customer Service Agent in Delta Airlines

Delta Airlines
05.2021 - Current

Ketchin Staff (Cook)

Tracy Crab Shack
05.2019 - Current

Accounting Tech I

State Of Alaska Department Of Transportation
01.2019 - Current

Salad Bar Crew

Salt Restaurant
01.2019 - 11.2020

Apparel Clerk

Fred Meyer
12.2009 - Current

No Degree -

TESDA (Hotel And Restaurant Management)

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Jenifer Zanoria