Jenifer J Palacios Hernandez
Clementon,NJ
Summary
Results-oriented professional with extensive experience at TD Bank, specializing in sales and customer service. Bilingual in Spanish, consistently exceeded sales targets while effectively resolving client conflicts. Demonstrated expertise in cash handling and data entry, contributing to operational efficiency and high customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Agent
La Quinta
Mount Laurel, New Jersey
05.2025 - Current
- Managed reservation system for accurate updates of guest information.
- Processed payments
- Assisted guests with check-in and check-out procedures to enhance overall experience.
Retail Banker 1
TD Bank
Clementon, NJ
03.2024 - Current
- Ensured transaction accuracy through meticulous cash handling and account management.
- Opened and closed accounts while adhering to regulatory compliance.
- Cross-sold banking products to enhance customer engagement and satisfaction.
- Resolved conflicts and addressed problems to maintain positive client relationships.
- Achieved sales goals consistently through targeted strategies and customer interactions.
- Provided bilingual support in Spanish, improving service accessibility for diverse clientele.
Cashier
Any Garment Cleaners
Cherry Hill, NJ
05.2023 - 03.2024
- Adhered to company security procedures for handling large sums of money.
- Maintained accurate records of purchases and ensured checkout area remained organized.
- Operated cash register with efficiency, processing payments via multiple methods.
- Processed customer transactions seamlessly using point-of-sale systems.
Assistant
FC Drywall
Clementon, NJ
04.2022 - 12.2023
- Welcomed visitors, clients, and guests with professionalism and courtesy.
- Maintained organized filing systems for documents and records to ensure easy accessibility.
- Entered data into databases with accuracy and efficiency.
Education
High School Diploma -
Lindenwold High School
Lindenwold, NJ06-2020
Skills
- Bilingual in Spanish
- Data entry accuracy
- Problem solving
- Sales proficiency
- Multitasking abilities
- Cash handling expertise
- Customer service
Certification
- Notary Public
- NMLS Registration
Timeline
Front Desk Agent
La Quinta
05.2025 - Current
Retail Banker 1
TD Bank
03.2024 - Current
Cashier
Any Garment Cleaners
05.2023 - 03.2024
Assistant
FC Drywall
04.2022 - 12.2023
High School Diploma -
Lindenwold High School