JENIFFER HENAO

• Facilitated communication between customers and field personnel to answer questions or resolve any concerns .
• Served as mediator when appropriate to settle conflicts and discrepancies between field personnel and management.
• Successfully completed workloads within tight deadlines and a fast-paced atmosphere.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Developed strategic initiatives based upon company objectives aimed at accelerating growth.
• Motivated team to meet and exceed sales goals.
• Planned, coordinated and implemented commercial sales functions and processes.
• Responded to customer feedback in professional and constructive way.
• Built relationships with customers and community to establish long-term business growth.

• Worked safely around moving machinery.
• Prepared orders for shipment by systematically picking, packing and labeling merchandise.
• Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
• Cleaned and maintained warehouse in optimal working conditions.

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