Summary
Overview
Work History
Education
Skills
Timeline
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Jeniffer Nino

Jeniffer Nino

Miami

Summary

Results-driven Sales Officer recognized for high productivity and efficient task completion. Skilled in client relationship management, market analysis, and strategic sales planning. Excel in communication, negotiation, and problem-solving to achieve goals and exceed sales targets.

Overview

14
14
years of professional experience

Work History

Housekeeper

Hilton
Miami
12.2024 - Current
  • Contributed to the overall positive image of the hotel through meticulous attention to cleanliness and guest interactions.
  • Ease of understanding the assigned tasks.
  • Learn and master daily routines to offer a cleaning service within the standards of quality and excellence

Housekeeper

Planned Building Services
Miami
08.2024 - 02.2025
  • Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
  • Disinfected kitchen utensils like cutting boards and knives after use.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.

Assistant Manager

ETERNA SA DE CV
NICARAGUA
11.2021 - 11.2023
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Created comprehensive reports outlining successes, lessons learned, and opportunities for improvement.
  • Procured and organized project documents, reports and files.
  • Developed and maintained relationships with internal and external stakeholders to ensure successful project delivery.

General Manager

TEUSTEPE VISION
Nicaragua
06.2018 - 10.2021
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
  • Performed routine audits of internal controls in order to maintain accuracy of financial records.
  • Developed marketing strategies designed to increase brand awareness within target markets.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.

Sales Executive

CLARO NICARAGUA
Nicaragua
09.2015 - 06.2019
  • Cultivated relationships with existing customers to encourage repeat business.
  • Produced significant sales within the month.
  • Established and enforced sales goals to boost team success.

Sales Promoter.

VERITAS S.A
Nicaragua
02.2011 - 07.2011
  • Maintained accurate records of customer interactions and transactions.
  • Performed follow-up calls to ensure customer satisfaction with product and service delivery.
  • Handled escalated customer complaints and disputes in a professional manner.
  • Identified potential opportunities to upsell products or services to customers.
  • Assisted customers with placing orders for products and services.
  • Implemented best practices regarding customer service standards across all channels.
  • Established trustful relationships with customers through effective communication skills.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

Bachelor of Science - Systems Engineering

Universidad Centroamericana
Managua, Nicaragua
08-2014

Skills

  • Employee training
  • Customer service
  • Marketing strategies
  • Team building
  • Sales management
  • Attention to detail
  • Guest relations
  • Inventory management
  • Deep cleaning
  • Relationship building

Timeline

Housekeeper

Hilton
12.2024 - Current

Housekeeper

Planned Building Services
08.2024 - 02.2025

Assistant Manager

ETERNA SA DE CV
11.2021 - 11.2023

General Manager

TEUSTEPE VISION
06.2018 - 10.2021

Sales Executive

CLARO NICARAGUA
09.2015 - 06.2019

Sales Promoter.

VERITAS S.A
02.2011 - 07.2011

Bachelor of Science - Systems Engineering

Universidad Centroamericana

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Jeniffer Nino