Jeniffer Renderos
Cambridge,MA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Level-headed Certified Nursing Assistant Student dedicated to assisting nurses and physicians in carrying out treatments. Versatile and compassionate individual skillful in observing patient condition, assisting in carrying out tests and evaluations and taking patient pulse, temperature and blood pressure levels. Strong understanding of medical conditions, medications and terminologies. Committed to providing outstanding care and support. Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Overview
13
13
years of professional experience
Work History
Barista Trainee
Starbucks
08.2022 - 07.2023
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Controlled line and crowd with quick, efficient service.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
Supervisor
Bruegger's Bagels
06.2021 - 12.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Solicited customer feedback to identify and improve on areas of weakness.
CNA Trainee
Benchmark Senior Living
01.2015 - 04.2019
- Maintained excellent care continuity through collaboration with nurses and external healthcare professionals.
- Cared with empathy and compassion to build positive patient and family relationships.
- Measured and recorded food and liquid intake and output to report changes to medical and nursing staff.
- Contributed to overall quality and care of patients by answering calls for help, taking vital signs, and monitoring behavior and physical condition for progress or deterioration.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
Cleaning Crew Member
Chase
01.2011 - 08.2014
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
- Emptied trashcans and transported waste to collection areas.
- Worked alongside other cleaners to complete jobs in corporate office buildings.
Education
High School Diploma -
Boston Central Adult Education
55 Malcolm X Boulevard. Roxbury, MA 02120. 06.2024
Skills
- Bank Deposits
- Billing and Payment Processing
- Retail Management
- Daily Cash Management
Languages
Spanish
Native or Bilingual
Timeline
Barista Trainee
Starbucks
08.2022 - 07.2023
Supervisor
Bruegger's Bagels
06.2021 - 12.2022
CNA Trainee
Benchmark Senior Living
01.2015 - 04.2019
Cleaning Crew Member
Chase
01.2011 - 08.2014
High School Diploma -
Boston Central Adult Education