Detail-oriented Case Manager skilled in effective communication, customer service, and problem-solving. Proven ability to manage case files and assist clients, ensuring accurate documentation and seamless collaboration.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Case Manager
Kanner & Pintaluga
Boca Raton
10.2023 - Current
Coordinated communication between clients, attorneys, and medical providers effectively.
Managed case files for personal injury claims consistently and accurately.
Reviewed medical records to assess injury details and treatment histories thoroughly.
Ice Cream Server
Dairy Queen Grill & Chill
Boca Raton
03.2022 - 08.2023
Delivered friendly and attentive customer service while serving ice cream and food items, enhancing customer satisfaction.
Operated cash register, processed transactions, and handled customer payments.
Prepared and mixed ingredients for ice cream treats according to company standards, ensuring high-quality product consistency.
Registered Pharmacy Technician
Publix
Boca Raton
10.2019 - 04.2023
Assisted pharmacists in preparing medications and managing inventory levels.
Educated customers on safe medication use and potential side effects.
Maintained a clean and organized work area to ensure compliance with safety standards.
Front Service Clerk
Publix
Boca Raton
10.2019 - 03.2022
Greeted customers and resolved inquiries at service desk, enhancing customer experience.
Assisted customers with loading purchases into vehicles, facilitating smooth checkout process.
Collaborated with team members to ensure clean and organized workspace, supporting efficient operations.