Jenil Rampersad
Summary
Accomplished Assistant Manager with extensive experience in retail settings steadily rising through the ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
United States Army Veteran currently a Specialist in the Reserves, in the process of becoming a Non Commissioned Officer. Skilled in transportation management and mission execution with in depth knowledge of advanced weapons systems and equipment. Strong emotional intelligence and critical thinking skills with commitment to safety while handling stress in high pressure situations.
Overview
6
6
years of professional experience
Work History
ASSISTANT STORE MANAGER
EPIC Outfitters
07.2021 - Current
- Spearheaded the startup of a new location including hiring, training, setting up sales floor and back room, ordering accurate amount of product for exceeding target goals, merchandising, and final touches.
- Assisted store manager and regional manager with creating a successful three month marketing and community plan prior to opening to promote the new location and drive traffic and sales upon opening.
- Delivered a 3 week training program to management team, 2 week training program to key holders, and 1 week program to sales associates simultaneously.
- Organized and oversaw team building days that focused on business mission, vision, goals, and how each individual contributes to the organization.
- Evaluated staff performance against expectations.
- Created new sales and marketing strategies to drive growth
- Managed team of 11 employees including other leaders and store managers.
- Achieved 20% over our target sales goals for the first quarter we were open.
Highway Traffic Coordinator
United States Army Reserve
12.2022 - 12.2023
- Oversaw the utilization of approximately 50 buses, 17 baggage trucks and 2000 soldiers on a daily basis.
- Coordinated host country police escorts for military convoys with special requirements (ie. hazmat, oversized, ammo, etc).
- Disseminated information about system-wide changes in a timely and concise manner to customer units.
- Dealt with real time convoy route issues and communicated with the relevant parties to get soldiers and equipment to their destinations safely and efficiently.
CARGO SPECIALIST
United States Army Reserve
07.2020 - Current
- Prepare manifests showing baggage, mail, and freight weights, on airplanes, and transmit data to destinations
- Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods
- Direct or participate in cargo loading to ensure completeness of load and even distribution of weight
- Prepare and process import and export documentation according to customs regulations, laws, or procedures.
LEAD SALES ASSOCIATE
DSW Inc
06.2018 - 06.2021
- Assisted the management team in leading and overseeing the entire store, its culture and processes through coaching and developing associates while working as a team and adapting to the ever changing retail environment.
- Lead the People DOR and DayForce scheduling of right people, right place, right time (85%+ Efficiency).
- Ensured store is Operationally Excellent through Above Average assessment scoring, Mismate control, 90% Charge Send (Online Order) fulfillment rate, increasing profits.
- Top performing store in Conversion, Rewards/VIP, UPT, and net sales LY comp.
- Reduced Shrink by 40% and removed 2 stores off the “Target Program”.
Education
MOSQ -
United States Army Cargo Specialist
Fort Eustis, VA07.2021
High School Diploma -
ASJA GIRLS' COLLEGE
San Fernando, Trinidad & Tobago07.2017
Skills
- Proficient in Windows and other Microsoft office programs (Word, Excel, Outlook, and PowerPoint), NIPR, and SIPR (Secure Internet Protocol Router)
- Knowledgeable and comprehensive of military regulations and transportation laws
- Attentive to detail
- Adept in customer relations
- Able to learn quickly and efficiently
- Active Secret Clearance, Driver's License (military and civilian), and valid US Passport
References
LINDA HARRIS
Store Manager, EPIC Outfitters, (908) 499-3309, lindar527@live.com
STEPHEN WILLIAMS
First Sergeant, United States Army, (908) 644-2201, stephen.f.williams18.mil@mail.mil
Timeline
Highway Traffic Coordinator
United States Army Reserve
12.2022 - 12.2023
ASSISTANT STORE MANAGER
EPIC Outfitters
07.2021 - Current
CARGO SPECIALIST
United States Army Reserve
07.2020 - Current
LEAD SALES ASSOCIATE
DSW Inc
06.2018 - 06.2021
MOSQ -
United States Army Cargo Specialist
High School Diploma -
ASJA GIRLS' COLLEGE