Jenilee Gordon
Hollywood,FL
Summary
Experienced Residential Counselor with a strong background in behavorial management, crisis intervention, and therapeutic communication. Skilled in employing empathy and active listening to support clients through various challenges. Proven ability to manage safety and ensure efficient task completion in residential care settings.
Overview
4
4
years of professional experience
Work History
Residential Counselor
Glenhaven Academy- Justice Resource Institute
11.2023 - 11.2024
- Enforce a safe community environment through consistent enforcement of rules and proactive intervention strategies.
- Monitored clients' progress closely, documenting milestones and adjustments to individual care plans for optimal outcomes..
- Evaluate clients for potential crisis situations and determine appropriate intervention
- Supervising residents and monitoring their progress
- Facilitated access to external resources and services for residents and their families, enhancing community support.
Community Health worker -Certification
William Jame college
10.2023 - 05.2024
- Provided community service referrals as needed for individual patients
- Conducted client assessments and resulting care plans as directed
- Provide culturally appropriate health and informational resources
- Oversee case management and resource access
- Coordinate care among individuals, communities, and health and social service systems
- Maintained and updated patient demographic and emergency information on a regular basis
Behavioral Tech/ Milieu Therapy
CHA CHILD AND ADOLESCENT INPATIENT PSYCHIATRY
10.2022 - 08.2023
- Provide one on one observation patients admitted for risk of harm
- Collecting and recording data on patient behavior
- Children between ages 10yrs -17yrs, adults and elderly population
- Attend training to acquire further knowledge
- Assist in the care of patients who are struggling with behavioral health problems
- Work with individuals on the autism spectrum and other disabilities
HIM Specialist
NICKLAUS CHILDREN'S HOSPITAL
05.2022 - 11.2022
- Compiling, organizing, maintaining, and protecting confidential medical records
- Observes trends in audits and denials from payers
- Analyzes clinical data for research, process improvement, reporting, and more
- Enter and maintains information in the electronic medical record (EMR)
- Monitors information in the EMR for accuracy
Medical Records Clerk
CARBON HEALTHCARE NETWORK
05.2021 - 04.2022
- Creating digital copies of paperwork and storing the records electronically
- Transferring data into the facility's main system database
- Ensuring that the medical records are organized, accurate and complete
- Retrieves medical records by following chart-out procedures
- Keeps health care providers informed by communicating the availability of requested records
- Maintains master patient index by completing an assigned portion of the daily audit trail
- Compliance with Health Center's compliance standards, including its Standards of Conduct, Compliance Program, policies and procedures
Education
Certified Community Healthcare Worker -
William James College
Newton, Ma05-2024
BLS/CPR -
Certified Phlebotomist/EKG -
Skills
- Patient Education
- Safety Management
- Trauma-informed counseling
- Progress Monitoring
- EMR software updates
- Residential care
- De-Escalation Techniques
Accomplishments
- Staff of the quarter for Justice Resource Institute - February 2024
References
References available upon request.
Timeline
Residential Counselor
Glenhaven Academy- Justice Resource Institute
11.2023 - 11.2024
Community Health worker -Certification
William Jame college
10.2023 - 05.2024
Behavioral Tech/ Milieu Therapy
CHA CHILD AND ADOLESCENT INPATIENT PSYCHIATRY
10.2022 - 08.2023
HIM Specialist
NICKLAUS CHILDREN'S HOSPITAL
05.2022 - 11.2022
Medical Records Clerk
CARBON HEALTHCARE NETWORK
05.2021 - 04.2022
Certified Community Healthcare Worker -
William James College
BLS/CPR -
Certified Phlebotomist/EKG -
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