Summary
Overview
Work History
Education
Skills
Awards And Acknowledgements
Languages
Timeline
Generic

Jenilee Tirado

Clearwater,FL

Summary

Highly-motivated, bilingual employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Logistics Account Manager

Integrity Express Logistics
01.2023 - Current
  • Cold calling: making multiple outbound calls: closing sales and working with the prospect through the process
  • Create and maintain meaningful relationships with any landed customers to establish continuous business
  • Daily performance of account management tasks, including but not limited to corresponding emails
  • Manage all accounting duties; AR, releasing loads in a timely manner, communicating with and invoicing customers, following up on all documents needed, etc.
  • Building loads, scheduling appointments, phone management, and securing future business
  • Conduct daily check calls, customer updates, and dispatching trucks in a timely manner
  • Ensure drivers understand correct pallet count, accurate pickup and delivery times and numbers/POs, and GPS is active before any load is dispatched
  • Qualify carriers for best customer needs and negotiate rates.

Home Manager

Home School teacher
04.2022 - 01.2023
  • Build at home Waldorf Curriculum for a toddler and teenager
  • Organized lesson plans, planned extracurricular activities, and implemented mental/emotional well-being routines
  • Managed daily needs of neurodiversity individuals through budget management, menu planning, activity planning and transportation coordination.
  • Reduced illness rates by 92% implementing wellness knowledge, diet, and coordinating preventative care appointments
  • Networked on social media groups to create and provide multiple community activities for adults and children alike
  • Started an online athletic-wear website with a group of 50+ working and at-home mothers
  • Assisted teenagers to vocational and language courses as well as an online e-commerce store/business.
  • In charge of ordering, stocking, and restocking all household, automotive, school, and work supplies as well as bi-weekly deep cleaning

Member Navigator Specialist

Clover Health
06.2021 - 04.2022
  • Work remotely and independently to achieve desired metrics
  • Drive and build rapport with Medicare populations through inbound and outbound prospecting efforts
  • Educate and effectively communicate the value of core clinical programs and offerings, successfully enrolling members into them
  • Developed and refined sales strategies and techniques to inform yield high conversation rates
  • Ensure and be accountable for meeting daily enrolment targets and productivity objectives
  • Record and document all efforts to allow for funnel and metric tracking as well as overall customer relationship management
  • Foster relationships with Medicare population with the utmost integrity to ensure the needs of members were met.

Small Business Owner

Self-employeed
05.2019 - 06.2021
  • Worked in an women owned wellness facility managing my own clientele under my wellness certifications daily
  • Responsible for marketing, sales/appointment software, financial management, cleaning services, and recurring sales or expenses
  • Ensure the treatment room is fully prepared for treatment prior to receiving the guests
  • Confirm the treatment protocol with the guests and answer any questions to check for any contraindications for treatment
  • Ensure all treatment forms are completed and signed
  • Provide guests with thorough care and at-home-after-care advice
  • Identify the need for behavioral change to improve health status, reduce health risks and improve quality of life
  • Apply knowledge of medicine, diet, nutrition, or relevant methods to suggest solutions

Business Development Manager

Microsoft
Clearwater, FL
07.2015 - 11.2017
  • B2B sales managed large executive accounts, handled onboarding, trained Tier 1 executives on cloud software programs, and traveled to facilitate large meetings weekly
  • Managed Microsoft Cloud Solution Program Campaigns for all Latin America
  • Pioneered and developed the first division of CSP for all Latin America in Tech Data by ensuring all legal documents, engineering, and content development were in place
  • Traveled across the country (Latin America, the Caribbean and Canada) to recruit resellers to sell our program through Tech Data and train them via the web, phone and/or in person
  • Developed training, modules, webinars, and printed content for the infrastructure of CSP and how to sell it
  • Maintained a personal relationship with all Resellers across Latin America and the Caribbean to help develop their business on the cloud
  • Worked closely with the legal department and StreamOne team to help develop a Reseller facing portal to instantly buy CSP online
  • Guided the Tech Data Miami office (Latin America division) to use US resources in order to replicate our success.

Education

Marketing -

Ana G Mendez University of Turabo (Bilingual College)

Skills

  • Logistics Analysis
  • Delivery Scheduling
  • Shipment Tracking
  • Transportation Management
  • Distribution Coordination
  • Lead Generation
  • Strategic Partnerships
  • Stakeholder Communication
  • Business Development
  • Sales Presentations
  • Territory and Account Management
  • Negotiations
  • Account Management
  • Issue Resolution

Awards And Acknowledgements

  • Worked in Enterprise holdings at Tampa International Airport from 2011-2013 and received numerous awards as Top Seller of the Month, consistently exceeding my sales quota.
  • Acknowledged over the radio for being one of the most admirable professional Latinas to overcome adversity and reach personal and professional success in Sarasota,FL.
  • Acknowledged for facilitating many successful workshops on health and communication.

Languages

Spanish
Professional

Timeline

Logistics Account Manager

Integrity Express Logistics
01.2023 - Current

Home Manager

Home School teacher
04.2022 - 01.2023

Member Navigator Specialist

Clover Health
06.2021 - 04.2022

Small Business Owner

Self-employeed
05.2019 - 06.2021

Business Development Manager

Microsoft
07.2015 - 11.2017

Marketing -

Ana G Mendez University of Turabo (Bilingual College)
Jenilee Tirado