JENISIS MERCEDES AVELINO
The Bronx
Summary
Compassionate and dedicated Case Planner with a strong background in supporting children and families within the child welfare and preventive services system. Skilled in conducting assessments, developing individualized service plans, and providing culturally responsive, strengths-based support. . Adept at crisis intervention, detailed documentation, and navigating ACS protocols with professionalism and care. Committed to empowering families through advocacy, resource coordination, and goal-focused planning.
Overview
9
9
years of professional experience
Work History
Case Planner
Good Shepherds Services
06.2024 - Current
- Case Management: Proficient in managing complex caseloads and coordinating services for children and families in the child welfare system.
- Client Advocacy: Strong ability to advocate for client needs, ensuring access to appropriate resources and support services.
- Family Engagement: Skilled in building trust and maintaining relationships with diverse families to support goal achievement and family preservation.
- Assessment and Planning: Conduct comprehensive psychosocial assessments and develop individualized service plans based on family strengths and needs.
- Multidisciplinary Collaboration: Collaborate with schools, courts, therapists, ACS, and community providers to coordinate care.
- Documentation and Reporting: Maintain accurate, timely case notes, progress reports, and court documents in compliance with agency and ACS standards.
- Knowledge of Child Welfare Policies: Familiar with ACS protocols, preventive services, and child safety risk factors.
CASE PLANNER
Astor services
02.2024 - 06.2024
- Evaluated clients' progress in relation to measurable goals as specified in treatment plans
- Conducted home visits to ensure client safety and well-being
- Developed and implemented case plans for clients, utilizing a strengths-based approach to assess individual needs
- Managed caseloads of up to 10 individuals at any given time while adhering to agency policies and procedures
- Advised clients on potential community resources available to them based on their unique circumstances
- Created treatment plans that addressed multiple areas of need, including mental health, substance abuse, housing, education, employment, and family dynamics
- Maintained case history records and prepared reports
HOME HEALTH AIDE
Caring Professionals
06.2020 - 02.2024
- Enables patients to stay in their homes by monitoring and recording patient condition, providing support and personal services, and teaching families
- Utilized excellent time management skills to ensure that all assigned duties were completed within the specified timeframe
PROGRAM FACILITATOR/INTERN
Summer Youth Employment Program
04.2023 - 11.2023
- Developed and implemented program evaluation procedures to ensure program quality and effectiveness
- Researched and developed program curriculum and materials
- Enrolled children ages 14-15 into summer jobs and set up intervention plans for families
- Provided individualized guidance and mentorship to program participants
- Facilitated workshops to increase participant knowledge and skills
- Implemented appropriate behavior management strategies during program sessions
SALES ASSOCIATE
Shoppers World
01.2016 - 01.2018
- Processed cash register transactions
- Managed, resolved customer service complaints, and provided credits for returned merchandise
- Increased sales by offering advice on purchases and promoting additional products
Education
BACHELOR'S OF SCIENCE - SOCIAL WORK
Medgar Evers College
Brooklyn, NY12.2023
Skills
- Intervention
- Expertise in learning-based treatment plan development
- Excellent skills in maintaining good relations with parents and caregivers
- High oral and written communication skills
- Communication Skills
- Microsoft Office
- Exceptional ability to establish and sustain trusting counseling relationships
- Outstanding data collection and analysis skills
- Documentation
- Time Management
- Assessment
LANGUAGES
Spanish
Intermediate
Timeline
Case Planner
Good Shepherds Services
06.2024 - Current
CASE PLANNER
Astor services
02.2024 - 06.2024
PROGRAM FACILITATOR/INTERN
Summer Youth Employment Program
04.2023 - 11.2023
HOME HEALTH AIDE
Caring Professionals
06.2020 - 02.2024
SALES ASSOCIATE
Shoppers World
01.2016 - 01.2018
BACHELOR'S OF SCIENCE - SOCIAL WORK
Medgar Evers College
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