Petra Brown
Bronx,NY
Summary
Driven and compassionate with natural ability to connect with individuals and understand their needs. Knowledge of case management principles and coordination of services for diverse populations, utilizing strong organizational and problem-solving skills. Committed to making positive impact through effective planning and resource allocation.
Overview
3
3
years of professional experience
Work History
Case Planner
Graham Windham – Family Support Services
01.2026 - Current
- Conduct home visits to assess family functioning and ensure child safety.
- Complete safety and risk assessments in accordance with ACS preventive service guidelines.
- Develop and monitor Family Action Plans with families to address service goals.
- Coordinate services including mental health treatment, parenting programs, and community resources.
- Maintain detailed case documentation and progress notes in compliance with ACS standards.
- Collaborate with schools, service providers, and interdisciplinary teams to support child well-being.
Case Manager
Community Housing Innovations – Haven House
02.2024 - 01.2026
- Managed a caseload of 30–40 clients experiencing homelessness in a DHS-funded shelter program.
- Conducted client assessments and developed Independent Living Plans (ILPs).
- Assisted clients with housing applications and supportive housing referrals.
- Coordinated services with healthcare providers, housing agencies, and community organizations.
- Conducted regular unit inspections to ensure safety and compliance.
- Maintained case documentation using CARES, HOMES, and CURRENT systems.
Administrative Assistant / Case Management Support
Samaritan Daytop Village
10.2022 - 05.2023
- Maintained schedules, case files, and documentation systems for case management staff.
- Entered and updated client demographic and program information in CARES.
- Assisted with supportive housing referrals and relocation coordination.
- Organized case files and documentation for audits and compliance reviews.
Education
Master of Social Work - MSW
Grand Canyon University
06.2027
Bachelor of Science - Health Science
Mercy University
05.2022
Skills
- Case Management
- Child Welfare Services
- Family Engagement
- Trauma-Informed Care
- Crisis Intervention
- Housing Navigation
- Independent Living Plan Development
- Safety & Risk Assessments
- Client Advocacy
- Community Resource Coordination
- CARES System
- PROMIS & CNNX
Affiliations
Alpha Chi National College Honor Society — Member
Timeline
Case Planner
Graham Windham – Family Support Services
01.2026 - Current
Case Manager
Community Housing Innovations – Haven House
02.2024 - 01.2026
Administrative Assistant / Case Management Support
Samaritan Daytop Village
10.2022 - 05.2023
Bachelor of Science - Health Science
Mercy University
Master of Social Work - MSW
Grand Canyon University