Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashana-Twain Williamson

Baldwin,NY

Summary

Organized and dependable candidate with a comprehensive background in Behavioral and Social services that is successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals as well as strong interpersonal, organizational and computer skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Case Planner

Harlem Dowling- West Side Center
09.2021 - Current
  • Maintained accurate documentation, ensuring compliance with agency policies and legal requirements.
  • Monitored program effectiveness through data collection and analysis, contributing insights toward continuous improvement efforts within the organization.
  • Enhanced client outcomes by developing and implementing comprehensive case plans tailored to individual needs.
  • Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.

Patient Access Representative

North Shore University Hospital
09.2019 - 07.2021
  • Verified patient insurance eligibility and entered patient information into system.
  • Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.
  • Trained new hires on department procedures, policies, and software systems.

Teacher's Assistant

Creative Beginnings Early Learning School
06.2016 - 05.2019
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Assisted lead teachers with lesson plan creation and materials development .
  • Enhanced student engagement by creating interactive learning activities.
  • Provided extra support to students with special needs, facilitating their inclusion in mainstream education.

Program Manager/Internship Student

Catherine Street Community Center
08.2015 - 12.2015
  • Conducted monthly statistical reports including services provided, families serviced and demographics.
  • Assisted with the organization of the Family Community Engagement Department Training Manual.
  • Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.

Education

Bachelor of Science - Behavioral Sciences

Mercy College
Dobbs Ferry, NY
05.2019

Associate of Science - Human Services

Dutchess Community College
Poughkeepsie, NY
05.2016

High School Diploma -

St. John's Preparatory High School
Queens, NY
06.2014

Skills

  • Case management
  • Microsoft Office Suite (Word,Excel,Powerpoint etc)
  • Problem-Solving abilities
  • Administrative and Office Support
  • Documenting and Recording Information
  • Multitasking and Organization

Certification

  • CPR/AED Certification
  • First Aid Certification
  • Basic Life Support Certification (BLS)
  • Crisis Intervention Team Training Certificate
  • SAFETalk Suicide Prevention Training

Timeline

Case Planner

Harlem Dowling- West Side Center
09.2021 - Current

Patient Access Representative

North Shore University Hospital
09.2019 - 07.2021

Teacher's Assistant

Creative Beginnings Early Learning School
06.2016 - 05.2019

Program Manager/Internship Student

Catherine Street Community Center
08.2015 - 12.2015

Bachelor of Science - Behavioral Sciences

Mercy College

Associate of Science - Human Services

Dutchess Community College

High School Diploma -

St. John's Preparatory High School

Similar Profiles

CREATE PROFILE
Ashana-Twain Williamson