Jeniyah Bush
Lawton,OK
Summary
State Certified Nursing Assistant with experience serving chronically ill patients, diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Service Representative
NextCare
Lawton, OK
12.2022 - Current
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
- Scheduled patient appointments and procedures.
- Scheduled and confirmed patient appointments with patients and healthcare professionals.
- Scheduled patient appointments over phone and in person, maximizing productivity.
- Documented and managed patient information in computer system.
- Answered patient questions and fielded complaints to resolve issues.
- Registered patients by verifying records to update computer system and patient charts.
- Coordinated with patients and healthcare professionals to meet patient needs.
- Obtained proper authorization and identification to release confidential medical records.
- Provided helpful assistance by anticipating and responding to needs of patients and family members.
- Obtained insurance verification and authorization to submit financial clearance of patient accounts.
- Supported hospital and clinic operations using customer service skills and detailed system knowledge.
Crossroads Youth & Family Services
Volunteer Work
Lawton, OK
08.2023 - Current
- Helped prepare preschool-aged children for future education by working with groups and individuals in classroom environments.
- Supported lead teacher with daily classroom activities.
- Organized classroom spaces to meet students' learning needs and smoothly manage planned activities.
- Maintained and cleaned nap mats by making minor repairs and wiping down.
Crew Member
Raising Cane's Restaurants
Lawton, OK
11.2020 - 08.2022
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
- Interacted pleasantly with guests to deliver quality customer service.
- Prepared quality products while maintaining portion control and presentation within service goal times.
Education
Associate of Applied Science -
Cameron University
Lawton, OK05.2025
Certified Nursing Assistant
Great Plains Technology Center
Lawton, OK01-2024
High School Diploma -
Lawton High School
Lawton, OK05.2023
Skills
- HIPAA
- Patient Care
- Vital Signs
- Certified in Basic Life Support (BLS)
- Medical Terminology
- Infection Control Procedures
- First Aid
- Charting
- EMR Software
- EPM Software
- Patient Feeding
- Medical Billing
Certification
- CNA- Certified Nursing Assistant
- BLS/CPR Certified
- Early Childhood Development Certificate
References
References available upon request.
Timeline
Crossroads Youth & Family Services
Volunteer Work
08.2023 - Current
Patient Service Representative
NextCare
12.2022 - Current
Crew Member
Raising Cane's Restaurants
11.2020 - 08.2022
Associate of Applied Science -
Cameron University
Certified Nursing Assistant
Great Plains Technology Center
High School Diploma -
Lawton High School
- CNA- Certified Nursing Assistant
- BLS/CPR Certified
- Early Childhood Development Certificate
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