Jenkavia Harper
Oviedo,FL
Summary
Proven to excel in high-pressure environments, enhanced guest satisfaction at Moon dog Cafe by leveraging exceptional customer service and cash handling skills. Skilled in multitasking and maintaining a 100% order accuracy during peak times, consistently prioritized efficiency and cleanliness, fostering memorable dining experiences and cultivating loyal customer relationships. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Server
Moondog Cafe
01.2023 - 07.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Red Robbin
08.2022 - 12.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Skating Carhop
Sonics Drive In
07.2021 - 05.2022
- Answered guest questions and promoted special products.
- Balanced orders on trays weighing over 10 lbs and delivered them to cars.
- Memorized orders and maintained 85% accuracy in high-traffic times.
- Maximized efficiency in food preparation tasks while maintaining high standards of cleanliness within the workspace.
Education
Associate of Arts - Criminal Justice
Daytona State College
Daytona Beach, FL05.2026
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Timeline
Server
Moondog Cafe
01.2023 - 07.2023
Server
Red Robbin
08.2022 - 12.2022
Skating Carhop
Sonics Drive In
07.2021 - 05.2022
Associate of Arts - Criminal Justice
Daytona State College