Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jenn Brundige

Ballston Spa,NY

Summary

Accomplished Director of Clinical Operations at St. Mary’s Healthcare, adept in strategic planning and process improvement, significantly enhancing patient care quality. Demonstrated leadership in mentoring staff and fostering teamwork, achieving operational efficiencies, and ensuring regulatory compliance. Proven track record in reducing costs and increasing patient satisfaction through effective communication and innovative strategies.

Overview

19
19
years of professional experience

Work History

Director of Clinical Operations

St.Marys Healthcare
04.2022 - Current
  • Promoted a culture of continuous improvement by conducting regular audits and implementing necessary changes to optimize performance.
  • Led cross-functional teams for successful project execution within established timelines.
  • Coached nursing employees and supported positive behavior and interactions with patients and colleagues.
  • Facilitated knowledge sharing among staff through organized training sessions, workshops, and conferences on best practices in clinical operations management.
  • Ensured regulatory compliance by staying informed of industry standards and maintaining thorough documentation practices.
  • Increased patient satisfaction ratings with timely, effective communication strategies.
  • Reduced operational costs through efficient resource allocation and budget management.
  • Mentored junior staff members, contributing to the development of a high-performing, cohesive team focused on achieving departmental goals.
  • Enhanced patient care quality by developing and implementing streamlined clinical processes.
  • Worked with nurse manager to develop nursing staff through education, evaluation, performance management, and competency improvement.

Nurse Manager Medical Surgical

St Mary’s Healthcare
01.2014 - 04.2022
  • Improved patient care by implementing effective nursing protocols and procedures.
  • Led team of nurses to enhance patient outcomes and streamline daily operations.
  • Optimized resource allocation with strategic planning and scheduling.
  • Enhanced staff performance, conducting regular training and feedback sessions.
  • Coordinated interdisciplinary meetings to improve collaboration and patient treatment plans.
  • Developed and maintained nursing budgets to ensure cost-effective operations.
  • Managed recruitment and onboarding processes to build a competent nursing team.

Nursing Supervisor

St Mary’s Healthcare
05.2011 - 01.2014

Managed the patient placement throughout the hospital

Addressed staffing needs as necessary

Mitigated any and all nursing related issues

Supervised all emergency codes

Responsible for identifying the need to initiate emergency management and act as incident commander until the team assembled

RN. Intensive Care

St Mary’s Healthcare
01.2006 - 01.2011
  • Administered medications and monitored patient reactions to ensure optimal outcomes.
  • Collaborated with healthcare teams to develop patient care plans, ensuring comprehensive treatment.
  • Enhanced patient safety by diligently following protocols and procedures.
  • Provided emotional support and education to patients and families, fostering understanding and compliance.

Education

Bachelor Of Science In Nursing -

Utica College
Utica, NY
05.2017

Associate Degree In Nursing -

Fulton Montgomery Community College
Johnstown, NY
05.2005

Associates Degree - Human Services

Hudson Valley Community College
Troy, NY
1990

Skills

  • Operational efficiency
  • Operations oversight
  • Strategic planning
  • Strategic planning and execution
  • Process improvement
  • Quality assurance
  • Cost control
  • Leadership training
  • Workforce planning
  • Schedule oversight
  • Capital spending
  • Teamwork and collaboration
  • Staff training/development
  • Customer service management
  • Effective leader
  • Hiring and onboarding
  • Relationship building

Additional Information

Advisory Board Member

Bryant and Stratton College

Fulton Montgomery Community College

HFM Career and Technical Education

Timeline

Director of Clinical Operations

St.Marys Healthcare
04.2022 - Current

Nurse Manager Medical Surgical

St Mary’s Healthcare
01.2014 - 04.2022

Nursing Supervisor

St Mary’s Healthcare
05.2011 - 01.2014

RN. Intensive Care

St Mary’s Healthcare
01.2006 - 01.2011

Bachelor Of Science In Nursing -

Utica College

Associate Degree In Nursing -

Fulton Montgomery Community College

Associates Degree - Human Services

Hudson Valley Community College
Jenn Brundige