Years as server experience
Jenn Davis
Lenoir,North Carolina
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
7
7
10
10
Years restaurant experience
Work History
Assistant Manager/Lead Server
Roma Pizza
Hudson , NC
07.2016 - 05.2022
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Restaurant Server
Coffee House
Lenoir , NC
03.2018 - 10.2018
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Greeted new customers, discussed specials and took drink orders.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Stayed up-to-date on menu changes to help customers make food choices.
- Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Education
High School Diploma -
High Meadows Campbell Home High
Meridian Idaho07.1996
Skills
- Directing Team Members
- Recruiting and Interviewing
- Managing Operations and Efficiency
- Managing Multiple Priorities
- Shift Coverage
- Employee Coaching and Motivation
- Overseeing Employees
- Monetary Transactions
- Effective Selling Techniques
- Orientating and Training
- High-Volume Dining
- Store Opening and Closing Procedures
Additional Information
I wanted to also state my past experience goes beyond the accomplishments noted above my experience as server is in very fast pace high volume turnover in a very large city here in NC
Red eye diner in the epicenter Charlotte NC
Server 2nd & 3rd shift
IHOP off Sharon amity Charlotte NC
Just to further note my experience
I also cooked and have done expo and prep dish washer
Volunteer work cooking very high volume capacity at treatment center in Charlotte serving 100+ women 2 times a day operation of large cooking apparatus serving in assembly fashion dish washing and assurance of proper clean up and preparation for next meal or next crew to come take over.
Timeline
Restaurant Server
Coffee House
03.2018 - 10.2018
Assistant Manager/Lead Server
Roma Pizza
07.2016 - 05.2022
High School Diploma -
High Meadows Campbell Home High
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