Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Jenn Fernandez

BRONX,NY

Summary

An experienced youth advocate/educator with a passion for holistic youth development and the local Bronx community. A professional who brings fresh ideas and provides solutions to challenges. A woman from the Bronx who wants every young person to know, regardless of their zip code, that sky is the limit.

Overview

8
8
years of professional experience

Work History

Program Manager

Big Brothers Big Sisters Of NYC
BRONX, NY
08.2021 - Current
  • Recruited and currently manage caseload of over 70 matches (mentors and mentees)
  • Collaborate with companies to provide mentorship and teach workplace skills to high school students
  • Provide monthly supervision for corporate mentors, clients and their parents/guardians to promote one-to-one relationship building and clients academic progress and development of professional skills
  • Conduct biopsychosocial assessments of both clients and volunteers, and assess and document match progress throughout year
  • Lead after school program sessions for mentors and mentees, focused on workplace professionalism, post-secondary success, problem-solving and communication skills, 70 sessions total by end of school year
  • Facilitate remote programs while finding innovative ways to keep high school students and corporate volunteers engaged
  • Team Lead on Interviewing and Assessments Committee, which helps to improve processes for clients and workplace productivity
  • Collaborate across agency departments on external special events and fundraising initiatives to raise funds and promote agency awareness throughout NYC

Program Director Assistant

Release The Grip
Bronx, NY
03.2020 - 07.2021
  • Assisted team of 20 with youth engagement, community events, team meetings, and ad hoc duties - Schedule, calendar, organize office meetings - Liaising with community partners + engaging youth through workshops
  • Maintained and updated project related documents.
  • Provided technical support and guidance to project team to achieve project objectives.
  • Improved success of program by making proactive adjustments to operations.

Homelessness Prevention Case Manager

Riseboro
Brooklyn, NY
03.2019 - 03.2020
  • Managed caseload of 75 to provide comprehensive, community-based care.
  • Assisted with coordination of apartment and room inspections -Served as point of contact for landlords and clients after clients move into new housing
  • Liaised with brokers, landlords, and shelter workers to explain program and advocate for client
  • Managed support services and fostered communication among social workers, therapists, landlords and realtors
  • Advocated for clients to prevent homelessness

Music Education & Culture Project Coordinator

Rockefeller Philanthropy Advisors
Bronx, NY
08.2018 - 08.2019
  • Attended department meetings and collaborated with other fine arts teachers
  • Scheduled shows and performances in accordance with school calendar
  • Bridged connection between local artists and local schools through performances, master classes and concerts
  • Ensured programming was relevant to student population
  • Served as marketing and PR Coordinator; drafted press releases
  • Met program & grant deliverables
  • Monitored expenditure of $150K grant by Rockefeller

Office Manager

New Designs Charter School
Los Angeles, CA
01.2009 - 01.2013
  • Served as main contact for teachers, staff, parents, students and administrators; school population was over 800 students
  • Compiled weekly reports with department highlights, challenges, upcoming projects
  • Supervised staff of three

Education

Master of Arts - YOUTH STUDIES

CUNY
New York, NY
06.2022

MASTER OF PRACTICAL THEOLOGY -

THE KING'S UNIVERSITY
Los Angeles, CA
05.2018

Skills

  • Microsoft Office
  • Adobe
  • Google Suite
  • Critical Thinking
  • Attention to Detail
  • Strong & Effective Communicator
  • Client Management Software
  • Social Media Content Creation
  • Accounting Techniques
  • Community Outreach
  • Presentation Creation and Delivery

Additional Information

  • Strong Work Ethic Great Attention to Detail Dedicated Employee

Languages

Spanish
Native or Bilingual

Timeline

Program Manager

Big Brothers Big Sisters Of NYC
08.2021 - Current

Program Director Assistant

Release The Grip
03.2020 - 07.2021

Homelessness Prevention Case Manager

Riseboro
03.2019 - 03.2020

Music Education & Culture Project Coordinator

Rockefeller Philanthropy Advisors
08.2018 - 08.2019

Office Manager

New Designs Charter School
01.2009 - 01.2013

Master of Arts - YOUTH STUDIES

CUNY

MASTER OF PRACTICAL THEOLOGY -

THE KING'S UNIVERSITY

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