Summary
Overview
Work History
Education
Skills
Timeline
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Jenn Szalkowski

Cleveland,OH

Summary

A results-oriented and creative-minded professional with over 20 combined years of hospitality experience. Strong work ethic, exceptional interpersonal skills with an adaptive nature and a proactive skill for anticipating problems and implementing solutions. Committed to providing every guest a positive and memorable experience.

Overview

14
14
years of professional experience

Work History

Server

The Aviator Event Center & Pub
07.2023 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Catering Assistant

Nomad Culinary
06.2023 - Current
  • Provided friendly, courteous food and bar service at a variety of events from small, home based parties to large-scale weddings and banquets.
  • Helped prepare and present food to event guests with strong attention to detail and presentation expertise.

Event Coordinator

Deagan's Kitchen & Bar
11.2021 - 06.2023
  • Consulted with customers to determine objectives and requirements/timelines for events.
  • Brainstormed and implemented creative event concepts and themes.
  • Managed administrative logistics of events planning and execution.

Restaurant Manager

Deagan's Kitchen & Bar
10.2015 - 06.2023
  • Responsible for scheduling and over-seeing staff, supervising the daily operation of the restaurant and all financial duties.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.

Server/Bartender

Deagan's Kitchen & Bar
09.2010 - 06.2023
  • Provided exceptional service, highlighted by a fine-tuned attention to detail and extensive food and beverage knowledge.
  • Developed rapport with guests and generated repeat business.

Education

Bachelor of Arts - Fine Arts

Kent State University
Kent, OH

Skills

  • Fine Dining Knowledge
  • Critical Thinking & Multi-Tasking
  • Customer Service Savvy
  • Front of House Management
  • Special Event Planning
  • Business Operations Expertise

Timeline

Server

The Aviator Event Center & Pub
07.2023 - Current

Catering Assistant

Nomad Culinary
06.2023 - Current

Event Coordinator

Deagan's Kitchen & Bar
11.2021 - 06.2023

Restaurant Manager

Deagan's Kitchen & Bar
10.2015 - 06.2023

Server/Bartender

Deagan's Kitchen & Bar
09.2010 - 06.2023

Bachelor of Arts - Fine Arts

Kent State University

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Jenn Szalkowski