Artist relations and operations leader with a proven track record of building and scaling live event organizations from the ground up. Trusted by artists, executives, sponsors, and production teams to lead complex initiatives, manage high-profile relationships, and deliver seamless experiences at premier venues and festivals. Known for aligning artist, guest, and business priorities, building high-performing teams, and creating scalable systems that drive operational excellence at every stage of the live event experience.
Work History
General Manager
The Venice West
Venice, California
2022 - Current
Direct all venue operations for a premier independent music venue, producing up to 10 concerts and events weekly while overseeing financial performance, guest experience, and organizational objectives.
Lead booking, marketing, production, hospitality, food & beverage, box office, and guest services teams to ensure seamless event execution and exceptional artist and audience experiences.
Manage artist advancing, hospitality, credentials, scheduling, settlements, and backstage operations for local, national, and international touring acts.
Serve as the primary liaison between artists, managers, agents, promoters, touring personnel, and venue ownership, ensuring alignment across all event stakeholders.
Oversee budgeting, payroll, accounts payable/receivable, contract administration, vendor partnerships, and HR functions while maintaining operational efficiency and financial accountability.
Recruit, develop, and lead venue staff, fostering a collaborative, high-performance culture focused on service excellence.
Direct venue safety, ADA compliance, accessibility initiatives, facility operations, and risk management to ensure regulatory compliance and operational readiness.
Director of Guest Relations
BeachLife Festival
Redondo Beach, California
2019 - Current
Lead artist-facing and guest-facing operations for a 3-day, 50,000-attendee independent music festival, serving as a primary point of contact for artists, management teams, VIP guests, sponsors, and executive leadership.
Manage all guest communications before, during, and after the festival, overseeing customer support, escalations, service recovery, and high-touch experiences that protect and enhance the festival brand.
Direct cross-functional communication and execution between artist relations, talent buying, production, sponsorship, marketing, operations, and leadership teams to ensure seamless festival delivery.
Oversee artist advancing, hospitality, credentials, transportation, accommodations, backstage operations, artist check-in, and rider fulfillment.
Lead festival-wide ADA operations and accessibility services, including compliance, accommodations, operational planning, and staff training.
Recruit, train, schedule, and manage 50+ employees and volunteers while developing operational workflows, communication systems, and training programs that improve efficiency and team performance.
Partner with sponsorship, marketing, production, and talent teams to execute VIP programs, experiential activations, sponsor commitments, and artist hospitality initiatives.
Resolve complex operational challenges and collaborate with executive leadership on festival planning, staffing strategy, operational improvements, and long-term growth initiatives.