Jenna Twedell
Portland,OR
Summary
Organized and motivated professional with a proven ability to quickly learn and adapt to new environments. Demonstrates strong skills in acquiring knowledge and applying it effectively to achieve results. Actively seeking opportunities for growth in a new industry to further develop expertise.
Overview
8
8
years of professional experience
Work History
Store Manager
Nectar Markets LLC
Portland, OR
03.2023 - Current
- Oversee daily operations, including cash handling, compliance, inventory management, and ensuring all procedures are done correctly.
- Write monthly progress reports on staff performance.
- Conducted staff scheduling to optimize coverage during peak hours.
- Communicate regularly with upper management to share team updates, give feedback, and ensure staff feels supported.
Shift Lead
Nectar Markets LLC
Portland, OR
12.2020 - 03.2023
- Cash handling, assisting management with needs, and supporting staff to ensure a smooth workflow.
- Maintain product knowledge, and train new team members.
- Monitor inventory for accuracy.
- Provided exceptional customer service by educating customers.
- Verified customer identification and ensured compliance.
Sales Advisor/Trainer
H&M
Portland
09.2018 - 12.2020
- Delivered great customer service by assisting customers with product selections, styling recommendations, and resolving questions.
- Assisted with inventory management, including receiving shipments, stocking merchandise, conducting inventory counts, and monitoring stock levels.
- Trained and mentored new employees on customer service standards, store procedures, and POS operations.
Education
Some College (No Degree) - Human Services
Lane Community College
Eugene, ORSkills
- Conflict resolution
- Problem solving
- Leadership
- Team player
- Multi-tasking
- Time management
- Cash handling
- Staff training
- Staff scheduling
- Computer skills
References
References available upon request.
Timeline
Store Manager
Nectar Markets LLC
03.2023 - Current
Shift Lead
Nectar Markets LLC
12.2020 - 03.2023
Sales Advisor/Trainer
H&M
09.2018 - 12.2020
Some College (No Degree) - Human Services
Lane Community College