Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jenna Albertson

Mechanicsville

Summary

Recent graduate with foundational knowledge in Emergency Services and hands-on experience gained through academic projects and hands on experience. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Public Safety Dispatcher II

St. Marys County Emergency Services
03.2024 - Current
  • Multitask throughout the day.
  • Directing people to the right resources.
  • Directing people to the fire department through protocol.
  • Operate telephone and radio systems to manage incoming requests and reports effectively.
  • Receive and respond to 911 and non-emergency calls, dispatching them to appropriate agencies.
  • Issue public alerts and warnings in response to inclement weather conditions as directed by the National Weather Service.

Emergency Medical Technician

Mechanicsville Volunteer Rescue Squad
01.2021 - Current
  • Utilize comprehensive medical knowledge to administer first aid to sick or injured patients.
  • Assess patient conditions through physical evaluations, verbal examinations, and information collection at emergency scenes.
  • Provide compassionate emergency medical services, including responding to emergency calls and transporting critically ill patients to hospitals.
  • Responding to various emergency calls, demonstrating bravery and resourcefulness.
  • Actively participate in community outreach initiatives, promoting safety and awareness and fostering community resilience.

Team Trainer/Crew Member

Taco Bell
07.2021 - 04.2024
  • Trained team members in essential areas such as customer service, food safety, and performance standards to enhance overall team effectiveness.
  • Executed daily shift change tasks to maintain operational efficiency and store cleanliness.
  • Delivered high-quality service consistently, setting a positive example for team members and ensuring customer satisfaction.

Education

Associates of Applied Sciences - Emergency Medical Services, Paramedic

College of Southern Maryland
LaPlata, MD
01.2024

High School Diploma - undefined

Chopticon High School
Morganza, MD
06.2022

Skills

  • Adaptability
  • Stress tolerance
  • Call prioritization
  • Team collaboration
  • Attention to Detail
  • Incident documentation
  • Customer service oriented
  • Adaptability and Resilience
  • Emergency Response Coordination
  • Critical Thinking and Problem Solving
  • Proficient in Microsoft Office Suite and Google
  • Dynamic communication skills to Communication Technology

Certification

  • NCIC CNI Certification
  • Firefighter 1 Certification
  • CPR and AED Certification
  • Maryland Registered EMT
  • Nationally Registered EMT
  • Incident Command System 100 Certification
  • Incident Command System 200 Certification
  • Incident Command System 300 Certification
  • Incident Command System 700 Certification
  • Pediatric Advanced Life Support Certification
  • Tactical Emergency Casualty Care Certification
  • Advanced Cardiovascular Life Support Certification

Timeline

Public Safety Dispatcher II

St. Marys County Emergency Services
03.2024 - Current

Team Trainer/Crew Member

Taco Bell
07.2021 - 04.2024

Emergency Medical Technician

Mechanicsville Volunteer Rescue Squad
01.2021 - Current

High School Diploma - undefined

Chopticon High School

Associates of Applied Sciences - Emergency Medical Services, Paramedic

College of Southern Maryland

Similar Profiles

CREATE PROFILE