Hardworking, highly motivated, and out-going individual with knowledge of healthcare with a solid background in coordinating health programs and initiatives. Background of working in a variety of healthcare setting for the past eleven years. Strong interpersonal communication skills amongst physicians, healthcare professionals, and patients. Moving to Florida and looking for an opportunity to grow and learn with a company and help patients have better healthcare outcomes, as well as helping a company meet goals and provide out-standing patient care.
Overview
11
11
years of professional experience
Work History
Population Health Coordinator
My Community Health Center
Canton, OH
07.2023 - Current
Demonstrated leadership by making improvements to work processes and helping to train others.
Project Manager of CPC Program with the Ohio Department of Medicaid, Mammogram Project, SDOH resources, In-office Food Pantry, and Pre-Visit Planning Project- while educating patients and providers in OB/GYN, Internal Medicine, and Family Medicine departments on projects.
Leading projects/educating staff and providers within Family Medicine, OB/GYN, and Internal Medicine departments on Pre-Visit-Planning and use of SDOH/Community Resources
Identifying Care Gaps and analyzing data to benefit patient care and better health outcomes
Reporting data to third party payers with Value Based Contracts with knowledge if third party payer criteria and utilization review.
Screening patients with SDOH needs, and addressing these needs either in person or over the phone.
Strong communication skills amongst clinical staff, providers, and patients.
Working side-by-side with Quality Coordinator and analyzing data.
Use of Excel, PowerPoint, Word, Outlook, and Teams daily.
Recommending improvements in sub-standard performance in office.
Knowledge of ICD-10 codes and CPT codes.
Medical Assistant
E.K. Norch Inc.
North Canton, OH
01.2022 - 07.2023
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Completed EKGs in office and reported immediately to providers, knowledge of arrhythmias
Administered injections, medications and treatments as directed by the physician.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Patient Care Technician
Aultman Hospital
Canton, OH
01.2018 - 01.2022
Provided direct patient care and assistance to healthcare team members.
Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
Monitored telemetry cardiac monitors and reported immediate changes to staff.
Maintained accurate records of patient care, condition, progress, and concerns.
Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
Reported any observed changes in behavior or physical condition to the nursing staff immediately.
Conducted safety rounds regularly to ensure safe environment for patients.
State Tested Nursing Assistant
St. Luke's Nursing Home
Canton, OH
07.2015 - 01.2018
Assisted patients with daily activities such as bathing, dressing, grooming and toileting.
Provided compassionate care to individuals in need of assistance.
Observed patients' physical, mental and emotional conditions.
Reported any changes in the patient's condition to the nurse supervisor or physician.
Monitored vital signs including temperature, pulse rate and blood pressure.
Education
Bachelor of Science - Health Sciences And Rehabilitation
Ohio State University
Columbus, OH
05-2023
Skills
Exceptional Knowledge in Health Sciences
Superb oral, written, and verbal communication skills
Desire to learn and grow
True compassion about patient's health
Organization and multi-tasking
Ability to work in fast-paced, pressurized environments
Leadership Skills
Proficient in Excel, PowerPoint, Word, Outlook, and Teams
Project Management
Attention to detail
Ability to analyze data
Time Management
Ability to work independently or in a team setting
Quality improvement
References
References available upon request.
Timeline
Population Health Coordinator
My Community Health Center
07.2023 - Current
Medical Assistant
E.K. Norch Inc.
01.2022 - 07.2023
Patient Care Technician
Aultman Hospital
01.2018 - 01.2022
State Tested Nursing Assistant
St. Luke's Nursing Home
07.2015 - 01.2018
Bachelor of Science - Health Sciences And Rehabilitation