Jenna Alsoora
Brooklyn,NY
Summary
Motivated and dependable college student with hands-on experience in food service and childcare environments. Skilled in customer service, multitasking, and problem-solving within fast-paced settings. Recognized for strong communication, reliability, and the ability to quickly adapt to new responsibilities. Eager to contribute to a team-oriented workplace while continuing to grow professionally and develop new skills.
Overview
4
4
years of professional experience
Work History
Babysitter
AT HOME BABY-SITTER
Brooklyn
04.2025 - 08.2025
- Prepared meals and snacks while accommodating dietary restrictions and allergies.
- Assisted with homework and reinforced positive study habits.
- Managed bedtime routines and ensured consistent schedules.
- Maintained a clean and organized environment, including light housekeeping.
- Communicated regularly with parents regarding daily activities, behavior, and concerns.
- Responded calmly and responsibly to conflicts or minor emergencies.
Coffee Barista/Cashier
Blank Street Coffee
New York, New York
01.2025 - 05.2025
- Steamed and textured milk to proper temperatures for latte art and specialty beverages.
- Balanced in-store and mobile orders efficiently during high-volume morning rushes.
- Performed routine cleaning/maintenance of espresso machines and grinders.
- Executed opening and closing procedures, including cash reconciliation and inventory checks.
- Collaborated with team members to maintain workflow efficiency during peak commuter hours.
- Minimized product waste by carefully measuring ingredients and rotating perishable stock.
- Maintained strict health, safety, and sanitation standards.
- Delivered high-volume, customer-focused service in a fast-paced café environment.
- Demonstrated efficiency and multitasking skills while maintaining product quality.
- Strengthened customer loyalty through friendly engagement and consistent service.
Smoothie/Acai Maker and Cashier
Playa Bowls
New York, NY
01.2024 - 11.2024
- Friendly customer service in a high-volume environment
- Prepared açaí bowls, smoothies, and juices with consistent quality and presentation standards.
- Maintained cleanliness and food safety compliance in accordance with health regulations.
- Handled cash and card transactions accurately.
- Restocked ingredients and managed inventory.
- Resolved customer concerns professionally.
CASHIER/SERVER
flatbush counter
Brooklyn
09.2021 - 08.2023
- Managed multiple front-of-house responsibilities while maintaining service speed and order accuracy.
- Contributed to daily sales goals through efficient upselling and customer engagement.
- Improved operational efficiency by proactively restocking and organizing inventory.
- Adapted quickly to shifting priorities in a high-traffic restaurant environment.
- Delivered attentive customer service in a fast-paced dining environment, ensuring positive guest experiences.
- Processed cash and card transactions accurately while managing high-volume registers.
- Took and fulfilled food and beverage orders efficiently, maintaining accuracy during peak hours.
- Prepared fresh juices and beverages according to recipe and presentation standards.
- Maintained cleanliness and sanitation standards in compliance with health regulations.
- Resolved customer concerns professionally, increasing satisfaction and repeat business.
Education
Some College (No Degree) -
Cuny New York City College of Technology
BrooklynHIGH SCHOOL DEGREE - undefined
K527 Urban Assembly Institute of Math and Science for Young Women
Brooklyn06.2024
Skills
- Customer Service Excellence
- Cash Handling & POS Systems
- Food & Beverage Preparation
- Espresso Machine Operation
- Stock Rotation & Restocking
- Order Accuracy
- Multitasking in Fast-Paced Environments
- Team Collaboration
- Communication Skills
- Adaptability
- Attention to Detail
- Leadership & Supervision
- Problem-Solving
- Sanitation & Food Safety Compliance
- Reliability & Punctuality
- Childcare & Safety Awareness
LANGUAGES
English (Highly proficient)
Arabic (Proficient)
Timeline
Babysitter
AT HOME BABY-SITTER
04.2025 - 08.2025
Coffee Barista/Cashier
Blank Street Coffee
01.2025 - 05.2025
Smoothie/Acai Maker and Cashier
Playa Bowls
01.2024 - 11.2024
CASHIER/SERVER
flatbush counter
09.2021 - 08.2023
HIGH SCHOOL DEGREE - undefined
K527 Urban Assembly Institute of Math and Science for Young Women
Some College (No Degree) -
Cuny New York City College of Technology