Summary
Overview
Work History
Education
Skills
Certification
TECHNICAL SKILLS
Timeline
Generic

Jenna Applegate

Summary

People-focused professional with 8+ years of experience in education, business ownership, and team leadership. Proven track record of driving engagement, managing projects, and delivering outstanding customer experiences. Adept at marketing strategy, communication, and digital tools. Passionate about building strong relationships and creating scalable systems that support growth, learning, and loyalty. Seeking a dynamic role in Customer Success, Marketing, or Operations Management.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Founder & Owner

The Good Dough
03.2024 - Current
  • Built a custom-order dough business from the ground up, including branding, customer engagement, and operational strategy.
  • Developed and executed digital marketing campaigns to grow visibility and expand into new markets.
  • Managed all customer communications, improving retention through personalized service.
  • Analyzed customer behavior to iterate on product offerings and delivery process.
  • Built an online customer base through Instagram and local community events
  • Achieved consistent month-over-month revenue growth within the first 90 days

Educator

Tempe Elementary School District No. 3
07.2017 - 06.2025
  • Led inclusive classrooms with a focus on differentiated instruction and engagement.
  • Integrated digital tools (Google Classroom, Seesaw, Canva, Adobe, Microsoft Office) to support hybrid and tech-forward learning.
  • Built strong relationships with students, families, and staff to foster a positive community.
  • Designed presentations and educational materials that boosted learning outcomes.
  • Regularly recognized for fostering a high-engagement, low-discipline environment
  • Spearheaded tech integration across grade level, increasing team efficiency

Summer Camp Director

Drone Together
05.2024 - 07.2024
  • Designed and led educational drone-flying programs for youth audiences.
  • Managed logistics, instruction, safety, and parent communication.
  • Maintained external partnerships and ensured program quality.

Customer Service & Team Support Roles

Various: LifeTime Fitness, The Phoenician Resort, Victoria's Secret
01.2014 - 01.2021
  • Delivered exceptional guest experiences in high-volume environments.
  • Handled conflict resolution, team training, and process coordination.
  • Gained early exposure to customer service, POS systems, and brand standards.
  • Worked effectively in fast-paced environments.

Education

Bachelor of Science - Elementary Education

Arizona State University
Tempe, AZ
05.2017

Skills

  • Customer Experience & Retention
  • Strategic Communication
  • Project & Team Management
  • EdTech & Digital Platforms
  • Brand Development & Social Media
  • Problem Solving & Conflict Resolution
  • Presentation & Training Facilitation
  • Entrepreneurial and innovative
  • Cross-Functional Collaboration
  • Strategic thinking
  • Calendar Management

Certification

  • Standard Professional K-8 Teaching Certificate
  • Structured English Immersion Endorsement
  • Fingerprint Clearance Card

TECHNICAL SKILLS

  • - Google Workspace | Canva | Microsoft Office | Adobe | Social Media (Instagram, Facebook, TikTok)

Timeline

Summer Camp Director

Drone Together
05.2024 - 07.2024

Founder & Owner

The Good Dough
03.2024 - Current

Educator

Tempe Elementary School District No. 3
07.2017 - 06.2025

Customer Service & Team Support Roles

Various: LifeTime Fitness, The Phoenician Resort, Victoria's Secret
01.2014 - 01.2021

Bachelor of Science - Elementary Education

Arizona State University

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