- Gardening
- I participate in a variety of outdoor recreational activities
- Hiking
- Skateboarding
- Animal Care
Jenna Arabbo
Rochester Hills
Summary
Dynamic professional with a strong background in customer relations and problem resolution, honed at Above And Beyond Child Care. Proven ability to multitask and maintain quality assurance while delivering exceptional service. Recognized for effective communication and conflict resolution skills, ensuring a positive experience for all stakeholders.
Hardworking and passionate employee organizational skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Above And Beyond Child Care
Devon Castano
07.2023 - Current
- Resolved problems, improved operations and provided exceptional service.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Patience in the classroom while tending to all needs.
- creatively manage different behaviors.
Host
Osaka Japanese Steak House
11.2020 - Current
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Camp Councler
Upland Hills Farm
06.2022 - 08.2022
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Delivered services to customer locations within specific timeframes.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Self-motivated, with a strong sense of personal responsibility.
- Developed and maintained courteous and effective working relationships.
- Strengthened communication skills through regular interactions with others.
Candy Maker
Ingrams Candy
03.2018 - 05.2018
- Adhered to company safety policies and procedures for proper food safety and sanitation.
- Worked in production to improve efficiency.
- Selected correct ingredients and garnishes according to recipe specifications.
- Monitored food production and quality control to achieve agreed standards.
Education
High School Diploma -
Rochester High School
Rochester, MI05-2023
Skills
- Quality assurance
- Problem resolution
- Customer relations
- Multitasking Abilities
- Conflict resolution
- First Aid/CPR
- Public speaking
- Excellent communication
Certification
CPR Certified
Serve Safe Certified
Interests
Timeline
Above And Beyond Child Care
Devon Castano
07.2023 - Current
Camp Councler
Upland Hills Farm
06.2022 - 08.2022
Host
Osaka Japanese Steak House
11.2020 - Current
Candy Maker
Ingrams Candy
03.2018 - 05.2018
High School Diploma -
Rochester High School
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