Tremika Kirk

Private Child Care: 2006-present in LA and NY

Has cared for children from 8 weeks old up until age 18

Children have ranged from those with and without exceptionalities.

Including but not limited to autism, ADHD, and physical disabilities

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Worked flexible hours across night, weekend, and holiday shifts.
• Paid attention to detail while completing assignments.
• Prioritized initiatives to increase success rates of strategic projects.
• Collaborated with upper management to drive strategy and implement new processes.
• Increased processing rates by 15%

• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Promoted culture focused on encouraging staff to develop skills and abilities.
• Handled cash register, returns, and refunds.
• Maintained stock of items, cleanliness, organization, and provided excellent customer service.
• Managed team of 10 employees, delegated tasks and held each employee accountable for completing assignments

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Educated staff on organizational mission and goals to help employees achieve success.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
• Placed orders for housekeeping supplies and guest toiletries.
• Increased employee performance through effective supervision and training.