Jenna Ashby
Dayton,TX
Summary
Dynamic and results-oriented professional with a proven track record at Acai Brasil and Chick-fil-A. Excelled in fast-paced environments through exceptional teamwork, critical thinking, and customer service skills. Recognized for outstanding problem-solving abilities and a positive attitude, significantly enhancing team success and customer satisfaction. Expert in time management and adaptability, consistently achieving and surpassing goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Employee
Acai Brasil
07.2024 - 11.2024
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Team Member
Chick-fil-A
03.2023 - 04.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Trained new team members by relaying information on company procedures and safety requirements.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Education
No Degree -
Atascocita High School
Atascocita, TX05-2025
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Flexible and Adaptable
- Dependable and Responsible
- Excellent Communication
Certification
- CPR/AED Certification
- [State] Driver's License
- Basic Life Support Certification (BLS)
- First Aid Certification
- ServSafe Food Handler's Certification
Timeline
Employee
Acai Brasil
07.2024 - 11.2024
Team Member
Chick-fil-A
03.2023 - 04.2024
- CPR/AED Certification
- [State] Driver's License
- Basic Life Support Certification (BLS)
- First Aid Certification
- ServSafe Food Handler's Certification
No Degree -
Atascocita High School
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