Jenna Bogren
Yakutat,US
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
13
13
years of professional experience
Work History
Deputy Clerk
City and Borough of Yakutat
04.2024 - Current
- Implemented digital filing systems, enhancing document retrieval efficiency and improving office organization.
- Oversaw election processes, preparing ballots and verifying voter registration to uphold electoral integrity.
Case Management Assistant/ Patient Travel Advocate
Yakutat Community Health Center
12.2022 - 06.2023
- Successfully developed and implemented case management plans tailored to patients’ individual needs.
- Advocated on behalf of the patient when dealing with external organizations or institutions.
Server/Main Bartender
Glacier Bear Lodge
08.2012 - 10.2022
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Demonstrated ability to interact with customers in a friendly and professional manner.
Certified Clinical Medical Assistant
Yakutat Community Health Center
05.2017 - 05.2021
- Maintained accurate documentation of patient records in accordance with HIPAA guidelines.
- Exhibited knowledge of HIPAA regulations when handling confidential health information.
Front Desk Medical Receptionist
Yakutat Community Health Center
05.2016 - 05.2017
- Managed front desk operations including check-in and check-out processes, appointment scheduling and handled phone activities.
- Scheduled appointments, verified insurance coverage and processed payments in a timely manner.
Education
High School Diploma - undefined
Yakutat High School
Yakutat05.2015
Skills
- Outstanding Customer Service
- Professional Service Standards
- Interpersonal Relationships
- HIPAA Guidelines
- Front Desk Operations
- Medical Recordkeeping
- Time Management
- Critical Thinking
Timeline
Deputy Clerk
City and Borough of Yakutat
04.2024 - Current
Case Management Assistant/ Patient Travel Advocate
Yakutat Community Health Center
12.2022 - 06.2023
Certified Clinical Medical Assistant
Yakutat Community Health Center
05.2017 - 05.2021
Front Desk Medical Receptionist
Yakutat Community Health Center
05.2016 - 05.2017
Server/Main Bartender
Glacier Bear Lodge
08.2012 - 10.2022
High School Diploma - undefined
Yakutat High School